{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10325786,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/14/2010","dateComplaintFiled":"04/15/2010","vin":"JTDKB20U573","components":"EXTERIOR LIGHTING","summary":"THIS IS THE SECOND TIME I AM FILING THIS SAME COMPLAINT.  HID HEADLAMP FAILURE ON MY 2007 TOYOTA PRIUS.  I HAVE REPLACED MY HEADLAMPS THREE TIMES IN THE LAST TWO YEARS.  TOYOTA INITIALLY WANTED $350 JUST FOR THE HEADLAMP, PLUS ADDITIONAL $150 LABOR PER BULB.  I ASSUME THAT PRESSURE FROM TOYOTA OWNERS AND POSSIBLY THE NHTSA FORCED TOYOTA TO ISSUE IT'S HID HEADLAMP CUSTOMER SUPPORT PROGRAM.  WHOOPEE!  THOUSANDS OF AMERICAN OWNERS ARE STILL DRIVING WITH DEFECTIVE HEADLAMPS BECAUSE TOYOTA'S \"PROGRAM\" DOES NOT ADDRESS ANYTHING BUT THE COST OF REPLACEMENT.  THANKS FOR NOTHING.  REDUCING THE COST TO REPLACE DEFECTIVE HEADLAMPS FROM $350/BULB TO $150/BULB, PLUS ANOTHER $150/BULB FOR INSTALLATION IS NOTHING MORE THAN AN INSULT TO OUR INTELLIGENCE.  THEIR HID SYSTEM IS STILL DEFECTIVE.  THE HEADLAMPS STILL FAIL WITH REGULARITY.  I HAVE BEEN PULLED OVER THREE TIMES IN THE LAST FIVE MONTHS FOR HAVING A HEADLAMP OUT.  MY LIFE AND THE LIFE OF THE OFFICER, WHO IS JUST DOING HIS DUTY, ARE BOTH IN JEOPARDY AS WE SIT ON THE SIDE OF THE INTERSTATE AT NIGHT WITH CARS AND TRUCKS WHIZZING BY AT 70+ MPH, ALL BECAUSE THE NHTSA IS NOT ISSUING A RECALL ON AN OBVIOUSLY DEFECTIVE SYSTEM.  WHAT WILL IT TAKE?  A HIGHLY PUBLICIZED DEATH BEFORE YOU DO ANYTHING?  THERE ARE THOUSANDS OF COMPLAINTS, INCLUDING VIDEO PROOF OF THE HID BULBS BLINKING ON AND OFF ONE SIDE AT A TIME, REGARDING THIS SYSTEM ON MESSAGE BOARDS ALL OVER THE INTERNET.  THERE IS AT LEAST ONE CLASS ACTION LAWSUIT PENDING AGAINST TOYOTA OVER THIS ISSUE.  NOT EVERY OWNER IS SAVVY ENOUGH TO UNDERSTAND THAT THE PROBLEM IS NOT THEIR'S ALONE.  THE HUNDREDS OF COMPLAINTS YOU HAVE RECEIVED ARE JUST THE TIP OF THE ICEBERG.  PLEASE ISSUE A MANDATORY RECALL BEFORE SOMEONE DIES, IF IT HASN'T HAPPENED ALREADY.  THANKS. *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]}]}