{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10327736,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/08/2008","dateComplaintFiled":"04/27/2010","vin":"1FMYU03103K","components":"LATCHES/LOCKS/LINKAGES","summary":"REAR LIFTGATE AND REAR WINDOW JUST STOPPED WORKING IN 2008, IN MY 2003 FORD ESCAPE. THE REAR LIFTGATE AND REAR WINDOW WILL NOT UNLOCK OR OPEN. I CAN NOT REPLACE MY TAIL LIGHTS, BRAKE LIGHTS, OR HAVE ANY REPAIRS DONE THAT REQUIRE ACCESS TO THE REAR LIFTGATE. THERE WAS A RECALL FOR THIS PROBLEM FOR 2003 FORD ESCAPES. REAR LIFTGATE LATCH RELEASE ROD, THE RELEASE ROD ATTACHMENT CLIP AND THE DOOR HANDLE RETURN SPRING. I HAVE BEEN TRYING TO GET THE FORD MOTOR COMPANY TO FIX THIS DEFECTIVE PART SINCE 2008. I CALLED ALL THE FORD DEALERSHIPS IN THE GREENVILLE, SC AREA AND THE FORD MOTOR COMPANY IN 2008. I DID SEND ALL MY PAPERWORK AND INFORMATION TO THE FORD MOTOR COMPANY, NHTSA, BETTER BUSINESS BUREAU AND WYFF \"LOOKING OUT FOR YOU\" BY E-MAIL AND MAILED A HARD COPY. SO YOU SHOULD HAVE A COPY OF THIS PAPERWORK AND INFORMATION. I FEEL LIKE SINCE THERE WAS A RECALL FOR THIS PROBLEM WITH THE REAR LIFTGATE AND I DID NOT DO ANYTHING TO MY REAR LIFTGATE TO CAUSE MY REAR LIFTGATE TO STOP WORKING, IT SHOULD BE REPAIRED AT NO EXPENSE TO ME. I HAVE GOTTEN NO SATISFACTION FROM THE FORD DEALERSHIPS OR THE FORD MOTOR COMPANY. THIS IS A SAFETY HAZARD SINCE I CAN NOT CHANGE MY TAIL LIGHTS OR BRAKE LIGHTS, BECAUSE THIS REQUIRES ACCESS TO THE REAR LIFTGATE.  UPDATED 05/07/10.*JB  THE CONSUMER STATED A RECALL WAS ISSUED FOR THE PROBLEM. UPDATED 05/11/10. *JB","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}