{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10330925,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2010","dateComplaintFiled":"05/17/2010","vin":"2T1LR30E16C","components":"POWER TRAIN","summary":"MY REAR DIFFERENTIAL IN MY 2006 TOYOTA MATRIX XR 4WD WAS MAKING A WHINING NOISE THAT INCREASED IN VOLUME AS SPEED INCREASED. I TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT IT WAS THE REAR DIFF. AND WOULD COST $2300 TO REPLACE.  CAR HAS  68K. POWERTRAIN WARR. IS 5 YRS. OR 60K. DEALER QUOTED ME PRICE OF $2388 TO FIX?? I SAID IT SHOULD NOT HAVE GONE OUT AS I HAVE DONE EVERY MAINTENANCE ON THIS CAR. THEY THEN OFFERED ME A MEASLY 10% AS A WHINER/CONSOLATION FEE. I THEN CALLED THE \"CUSTOMER CENTER\" OF TOYOTA AND WAS EVENTUALLY TOLD THAT THEY WOULD UP THE \"OFFER\" TO $600, AND THAT WAS THEIR FINAL OFFER. THEY THEN CALLED ME THE NEXT DAY AND TOLD ME THAT IT WAS ACTUALLY THE TRANSMISSION COUPLING ASSY, AND THAT IT WOULD COST ANOTHER $400.  TOYOTA SAID THEY WOULD COVER THE DIFFERENCE OF $400 SINCE IT WAS MISDIAGNOSED. I SAID THEY SHOULD COVER ALL OF IT SINCE IT WAS CLEARLY DEFECTIVE. THEY REFUSED. THEN I FOUND A TOYOTA TECHNICAL SERVICE BULLETIN ON THE INTERNET DESCRIBING THE EXACT PROBLEM, DATED AUGUST 23, 2007.  SO THEY KNEW ABOUT THE PROBLEM, AND DID NOT NOTIFY  ME. I KNOW THIS MUST HAVE HAPPENED OVER A LONG TIME, AND I COULD HAVE BROUGHT THE CAR IN TO BE INSPECTED, WELL WITHIN ITS WARRANTY, BUT TOYOTA DID NOTHING.  I THINK TOYOTA IS NOT STANDING BEHIND THEIR PRODUCT. $2417 LATER, TOYOTA WOULD NOT ACKNOWLEDGE THAT THIS WAS A DEFECTIVE PART, AND FORCED ME TO PAY FOR IT. I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED HAD THIS PART SEIZED UP ON ME AT 65 MPH IN TRAFFIC, OR ON ONE OF OUR ICY MOUNTAIN ROADS IN THE WINTER. *TR","products":[{"type":"Vehicle","productYear":"2006","productMake":"TOYOTA","productModel":"MATRIX","manufacturer":"Toyota Motor Corporation"}]}]}