{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10334397,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/02/2010","dateComplaintFiled":"06/03/2010","vin":"5FNRL38807B","components":"SERVICE BRAKES, HYDRAULIC,TIRES","summary":"AMERICAN HONDA MOTOR CO., INC.   HONDA AUTOMOBILE CUSTOMER SERVICE   1919 TORRANCE BLVD.   MAIL STOP 500-2N-7A   TORRANCE, CA 90501-2746    RE: 2007 HONDA ODYSSEY TOURING    DEAR HONDA,    JUNE 2, 2010 I HAD A SCHEDULED APPOINTMENT WITH MILLER HONDA, 4477 VESTAL PARKWAY E,  VESTAL, NY; FOR 9:00 AM.  THE RECALL WORK FOR MY SOFT BRAKE PEDAL AND THE VIBRATION OCCURRING AT HIGHWAY SPEED OF 65 MPH AND ABOVE, WAS TO BE DONE.  FIVE HOURS LATER, APPROXIMATELY 2:05 PM I STOPPED BACK WITH THE LOANER CAR TO THE DEALERSHIP TO SEE HOW MUCH LONGER THE CAR WOULD BE TIED UP AND FOUND THAT WORK ON THE CAR HAD NEVER EVEN BEEN STARTED.  I WAS TOLD A MECHANIC HAD CALLED IN AND THAT A PROBLEM WITH A NEW CAR REQUIRED SOME PRIORITY WORK SO MY CAR WAS NOT WORKED ON.    HAVING WORKED AROUND AUTOMOBILE SHOPS FROM A TEENAGER ONWARD I AM NOT EXACTLY A NOVICE.  BRAKE WORK IS NOT A JOKE AND THERE ARE SERIOUS STATE LAWS INVOLVED FOR A DRIVER TO KNOWINGLY DRIVE A CAR WITH FAULTY BRAKES.  UNFORTUNATELY MILLER HONDA FAILS TO REALIZE THAT BRAKES ARE A PRIORITY AND NOTHING TO FOOLED AROUND WITH.      MILLER HONDA SPENDS A FORTUNE ON ADVERTISING ATTEMPTING TO ENTICE THE PUBLIC TO COME TO THEIR DEALERSHIP AND PURCHASE CARS FROM THEM.  THEN THEY TURN AROUND AND TREAT PREVIOUS CUSTOMERS AND HONDA OWNERS AS DISPOSABLE ITEMS.  WHAT EXACTLY THE THINKING IS BEHIND THEIR BUSINESS PLAN TOTALLY ESCAPES ME.  MY UNDERSTANDING IS THAT I AM FREE TO HAVE MY HONDA REPAIRED BY ANY HONDA DEALER?  SHOULD THIS INFORMATION BE ACCURATE, I CAN ONLY HOPE THAT THERE IS ONE IN THE AREA THAT IS ACTUALLY INTERESTED IN CUSTOMER SERVICE AND JUST MIGHT HAVE A DESIRE TO SELL ANOTHER HONDA SOMEDAY.  MILLER HONDA OF BINGHAMTON NEW YORK JUST DOESN'T SEEM TO BE ONE.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Tire","productYear":"9999","productMake":"MICHELIN","productModel":"MICHELIN","size":"P235/55R17 98H MXV4 PLUS","manufacturer":"Michelin North America, Inc."}]}]}