{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10340674,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/24/2010","dateComplaintFiled":"06/29/2010","vin":"3D4GG57V19T","components":"SERVICE BRAKES, HYDRAULIC","summary":"THIS IS A FOLLOW UP E-MAIL TO PHONE CALL. MY COMP# IS 274123. MY LAST NAME IS SPELLED WRONG AND THERE ARE A FEW DISCREPANCIES. ALSO WANTED TO GIVE AN UPDATE.   I OWN AN 09 DODGE JOURNEY IN WHICH I HAD TO REPLACE THE FRONT BRAKE PADS AT 12,800 MILES, JUST AFTER WARRANTY, REPLACED BY MIDAS IN DEC.09. AT 19,800 I FELT  MY STEERING WHEEL SHAKE WHEN I APPLIED THE BRAKES. UPON INSPECTION I REALIZED MY REAR BRAKES PADS AND ROTORS WERE SHOT. BEING SUSPICIOUS OF THIS PREMATURE BRAKE ISSUES I GOOGLED \"09 DODGE JOURNEY BRAKE PROBLEMS\" AND FOUND HUNDREDS OF THE SAME EXACT COMPLAINT! PREMATURE BRAKE FAILURE. HUNDREDS OF PEOPLE WHO NEEDED THEIR PADS AND ROTORS REPLACED FROM 5K-22K SOMETIMES EVEN MORE THAN ONCE! AT THE AVERAGE EXPENSE OF $360.00. I ALSO NOTED THAT THERE ARE NUMEROUS OF THE SAME COMPLAINTS FROM CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN OWNERS.   WHEN I CONTACTED THE DEALER I WAS TOLD BY THEIR SERVICE CLERK THAT THE CERAMIC PADS ORIGINALLY INSTALLED AT THE MANUFACTURER ARE WEARING PREMATURELY AND THAT THEY ARE BEING REPLACED BY A TOTALLY DIFFERENT PAD WITH \"EXTENDED LIFE\". IN MOST CASES THEY ARE BEING REPLACE IN \"GOOD WILL\"(FREE OF CHARGE). A SERVICE TECH ALSO CONFIRMED THIS BUT TOLD ME HE COULD NOT PROMISE THAT THIS SERVICE WOULD BE FREE UNTIL FURTHER INSPECTION. WHEN WE DROPPED THE CAR OFF AT THE DEALER OUR MAIN COMPLAINT WAS THE REAR BRAKES AND ROTORS. WE ASKED (IN WRITING )THAT THEY BE REPLACED IN \"GOOD WILL\" AND THAT THEY ALSO INSPECT THE FRONT BRAKES AN ROTORS BECAUSE THEY WERE REPLACED AT 12,800 WITH THE SAME CERAMIC PADS THAT ARE CAUSING ALL THE PROBLEMS. THE DEALER CALLED AND SAID THEY WOULD REPLACE THE FRONT PADS AND CUT THE ROTORS FREE OF CHARGE BUT WOULD NOT REPLACE THE REAR PADS AND ROTORS. THE TECH SAID THEY WERE ALREADY DOING ENOUGH \"GOOD WILL\"REPAIRS ON  THE CAR AND THAT IF WE WANTED THE REAR BRAKES REPAIRED IT WOULD COST US $370.   I CALLED CHRYSLER DIRECTLY AND GOT THE SAME RESPONSE. IT'S AMAZING! THE FRONT PADS NEED TO BE REPLACED AGAIN AFTER ONLY 7K. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"DODGE","productModel":"JOURNEY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}