{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10343036,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2010","dateComplaintFiled":"07/13/2010","vin":"4M2EU47836U","components":"POWER TRAIN","summary":"2006 MERCURY MOUNTAINEER V8 AWD--WHEN SHIFTING FROM PARK TO DRIVE OR REVERSE IT \"CLUNKS\" HARD INTO GEAR. THE WRENCH SYMBOL AND THE ENGINE SYMBOL LIGHT UP. THE VEHICLE ALSO DRIVES HARD AS IF IT ISN'T CHANGING GEARS. THE DEALERSHIP WILL ONLY SAY THAT THE FORD TSB RECOMMENDS REPLACING THE TRANSMISSION FLUID AND FILTER, THEN RESEALING WITH FOAM SEAL FIRST BUT REFUSES TO GIVE ME AN ACTUAL DIAGNOSIS OF WHAT IS GOING ON WITH THE CAR. THEY CAN NOT TELL ME THE REAL PROBLEM AND INSIST THAT WE WILL HAVE TO WORK THROUGH THE VARIOUS STEPS ON THE FORD TSBS WHICH MAY OR MAY NOT WORK (BY THEIR OWN ADMISSION) AND THE COST OF FINAL REPAIRS IS COMPLETELY OPEN ENDED. WHEN I QUESTIONED WHAT WE WOULD TRY NEXT AFTER THE TRANSMISSION FLUID/FILTER REPLACEMENT (BECAUSE I WAS SKEPTICAL ABOUT THIS CAUSING THE ISSUE ON A VEHICLE WITH ONLY 43,000 MILES) THEY HAD NO ANSWERS AT ALL. WE HAVE OWNED THIS VEHICLE LESS THAN A YEAR. AN INTERNET SEARCH REVEALS THAT THIS IS A MAJOR ONGOING PROBLEM WITH THIS MODEL BUT FORD REFUSES TO OWN UP TO IT. THERE NEEDS TO BE A RECALL. *TR","products":[{"type":"Vehicle","productYear":"2006","productMake":"MERCURY","productModel":"MOUNTAINEER","manufacturer":"Ford Motor Company"}]}]}