{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10346982,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2010","dateComplaintFiled":"08/03/2010","vin":"1B4HR38N02F","components":"STEERING,SUSPENSION","summary":"I WAS MAKING A RIGHT HAND TURN AND THEN AN IMMEDIATE LEFT AT ABOUT 10MPH I HEARD A POP ON DRIVER'S SIDE FRONT WHEEL AND THEN LOST CONTROL OF MY CAR.  I WAS ABLE TO REGAIN CONTROL OF MY CAR BUT IT WOULD NOT TURN TO THE LEFT I WAS ABLE TO GET THE CAR TO SIDE OF THE ROAD EVEN THOUGH STEERING WAS EXTREMELY DIFFICULT.  I CHECKED THE TIRE IT WAS FULLY INFLATED BUT THE TOP OF TIRE WAS TILTED OUT AT THE TOP I COULD NOT DRIVE THE VEHICLE ANY MORE DUE STEERING DIFFICULTIES.  I CALLED A TOW TRUCK AND HAD THE CAR TOWED TO MECHANIC.  I WAS TOLD BY TOW TRUCK OPERATOR AND THE MECHANIC THAT THE UPPER BALL JOINT ON ARM HAD SEPARATED FROM THE ARM CAUSING ME TO LOSE CONTROL OF THE CAR.  A FRIEND STATED THAT DURANGO HAD BEEN RECALLED FOR THIS ISSUE.  I CONTACTED MY MECHANIC AND HE IN TURN CONTACTED DODGE.  HE WAS INFORMED THAT THERE WAS NO RECALL FOR MY CAR.  I CHECKED YOUR WEBSITE AND SAW THAT OTHER DURANGO HAD IN FACT BEEN RECALLED FOR THIS EXACT ISSUE.  I CONTACTED DODGE AND WAS ALSO INFORMED THAT THERE WAS NOTHING THEY COULD DO BECAUSE MY DURANGO WAS NOT A PART OF THE RECALL.  I HAD MY MECHANIC FIX THE UPPER BALL JOINT.  I HAD THEM CHECKED THE UPPER BALL JOINT ON THE OTHER SIDE AND IT WAS ALSO COMING OUT.  I HAD TO PAY TO HAVE BOTH UPPER BALL JOINTS REPLACED ON THE FRONT END OF MY CAR. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"DODGE","productModel":"DURANGO","manufacturer":"Chrysler (FCA US, LLC)"}]}]}