{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10350010,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2010","dateComplaintFiled":"08/17/2010","vin":"JTMZD31VX65","components":"STEERING","summary":"MY 2006 TOYOTA RAV-4 WITH 27,000 MILES DEVELOPED A CLUNKING, GRINDING NOISE WHEN TURNING THE STEERING WHEEL. IT WAS SO SEVERE THAT I EVEN CHECKED THE WHEELS TO MAKE SURE THAT THEY WERE NOT LOOSE. I TOOK THE CAR TO MY DEALER, TANSKY TOYOTA, 6300 SAWMILL RD., DUBLIN, OH 43017, ON JULY 13, 2010 FOR SERVICING. THEY DISCOVERED A BROKEN INTERMEDIATE SHAFT [PART #45221-42071] ON THE STEERING COLUMN WHICH THEY REPLACED AT A COST OF $439.50. WHILE MY CAR HAD ONLY 27,334 MILES, I TOOK DELIVERY ON 8/25/06 SO IT WAS OUT OF WARRANTY. TOGETHER WITH WHEEL ALIGNMENT, THE TOTAL COST TO ME WAS $523.00. THE SERVICE STAFF ACTED AS IF THEY HAD NOT HEARD OF SUCH A FAILURE, BUT AFTER CHECKING THE NHTSA WEBSITE, I FOUND A NUMBER OF REPORTS OF SIMILAR PROBLEMS FOR 2006 RAV-4'S. I ALSO DISCOVERED THAT TOYOTA ISSUED A SERVICE BULLETIN TO ITS DEALERS IN 2008 TO MAKE THEM AWARE OF THE PROBLEM AND HOW TO REPAIR IT. TO DATE, TOYOTA HAS NOT ISSUED A RECALL FOR THIS SAFETY PROBLEM. SINCE THE FAILURE WAS DUE TO EITHER A MANUFACTURING DEFECT OR POOR ENGINEERING, I ASKED FOR MY DEALER TO COVER MY EXPENSES FOR THE REPAIR, BUT AFTER A MONTH WITH MULTIPLE MEETINGS WITH THEIR SERVICE MANAGER, THE DEALER HAS NOT REIMBURSED ME. WHILE I DID NOT HAVE AN ACCIDENT, I CONSIDERED STEERING COLUMN FAILURE TO BE A SERIOUS SAFETY ISSUE; ONE REQUIRING A RECALL TO PROTECT OWNERS OF THIS VEHICLE. *TR","products":[{"type":"Vehicle","productYear":"2006","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}