{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10351501,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/15/2010","dateComplaintFiled":"08/24/2010","vin":"5FNRL18032B","components":"POWER TRAIN","summary":"2002 HONDA ODYSSEY TRANSMISSION FAILURE AT 100,650 MILES.  WHILE DRIVING AT MODERATE SPEED TRANSMISSION \"CLUNKED\" INTO GEAR WHILE SHIFTING.  WHEN I STOPPED THE VEHICLE THERE WAS TRANSMISSION FLUID UNDERNEATH THE VEHICLE.  I TOOK THE VEHICLE TO HENDRICK HONDA OF WOODBRIDGE, VA AND THEY DETERMINED THE TRANSMISSION MUST BE REPLACED OR IT COULD SUDDENLY CEASE, POTENTIALLY CAUSING AN ACCIDENT OR INJURY.  THE DEALERSHIP AND SUBSEQUENTLY, HONDA OF AMERICA, SAID THEY WOULD OFFER NO ASSISTANCE REPAIRING THE TRANSMISSION - I PAID THEM $4300  TO HAVE IT REPAIRED.  BECAUSE THE ODYSSEY IS KNOWN TO HAVE AN UNUSUALLY HIGH RATE OF TRANSMISSION FAILURE I EXPECTED FOR HONDA TO PAY 50% OF THE COST.   I TALKED TO THE MAINTENANCE MANAGER AT THE DEALERSHIP, HENDRICK AUTOMOTIVE GROUP CUSTOMER SERVICE AND HONDA OF AMERICA CUSTOMER SERVICE AND WAS DISSATISFIED WITH THEIR RESPONSES.   LESS THAN A MONTH AGO I PURCHASED A NEW HONDA FROM THIS DEALERSHIP AND WAS TREATED VERY POORLY BY ALL PARTIES I TALKED WITH.  I HAVE BOUGHT HONDA VEHICLES FOR 20 YEARS AND HAVE NEVER EXPERIENCED SUCH POOR CUSTOMER SERVICE. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}