{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10354345,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2010","dateComplaintFiled":"09/07/2010","vin":"JHMFA36238S","components":"ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT","summary":"IN AUGUST 2010 I TOOK MY 2008 HONDA CIVIC HYBRID TO THE DEALER FOR ROUTINE MAINTENANCE.  THE  DEALER PERFORMED A PURPORTED SOFTWARE UPDATE ON THE BATTERY SYSTEM WITHOUT NOTIFYING ME UNTIL AFTERWARDS.  IMMEDIATELY UPON LEAVING THE DEALER, I NOTICED A PROFOUND REDUCTION IN POWER AND ACCELERATION.  ON THE FREEWAY PORTION OF THE DRIVE HOME, I WAS ALMOST REAR-ENDED TWICE AS I DROVE IN THE SLOW LANE UP A MINOR GRADE WHERE THE VEHICLE COULD NOT ACCELERATE OVER 40 MILES PER HOUR (WITH THE PEDAL FULLY DEPRESSED IN THE PASSING GEAR)-- PRIOR TO THIS DATE I HAD DRIVEN MY VEHICLE FOR ITS PRIOR 20 MONTHS OF OWNERSHIP UP THAT SAME GRADE AT 70MPH.  ADDITIONALLY, PRIOR TO THIS DATE I HAD NEVER EVEN UTILIZED THE \"S\" GEAR ON MY TRANSMISSION.  EVER SINCE HONDA'S SOFTWARE UPDATE MY CAR HAS BECOME A SEVERELY UNDERPOWERED ACCIDENT WAITING TO HAPPEN.  I AM REDUCED TO DRIVING IN THE SLOW LANE ON THE FREEWAY WITH VEHICLES FLASHING ME AS THEY APPROACH A 40-45 MPH VEHICLE AT 60-70 MPH FROM BEHIND.  I HAVE CALLED THE HONDA SERVICE DEPARTMENTS AT SEVERAL LOCAL DEALERS REGARDING THIS PROBLEM, AND GET A UNIVERSAL RESPONSE- \"WAIT FOR YOUR SYSTEM TO ADJUST TO THE SOFTWARE UPDATE\"  OR  \"YOU NEED TO ADJUST YOUR DRIVING\".  WHAT THE HECK DOES THIS MEAN?  I DROVE THE VEHICLE FINE FOR 20 MONTHS PRIOR TO THE SOFTWARE UPDATE AND NOW IT DRIVES LIKE A 20 YEAR OLD 4 CYLINDER ENGINE WITH 2 BAD PISTONS.  THE DECREASED POWER AND ACCELERATION ARE A DANGEROUS ACCIDENT IN THE MAKING.  I AM FEARFUL OF BEING REAR ENDED.  THIS IS AN EVERY DAY PROBLEM THAT WAS CAUSED BY THIS \"SOFTWARE UPDATE\" AND I SUSPECT THAT IT IS HAPPENING TO EVERY 2006-2008 HONDA CIVIC HYBRID THAT GOES TO THE DEALER FOR THIS SOFTWARE UPDATE.  AN ADDITIONAL CONSEQUENCE OF THIS ALLEGED \"SOFTWARE UPDATE\" IS A PROFOUND DROP IN GAS MILEAGE FROM APPROXIMATELY 37 COMBINED MPG PRIOR TO \"UPDATE\" TO 29-30 POST \"UPDATE\".  I HAVE NEVER LODGED A COMPLAINT WITH ANY ORGANIZATION BEFORE, BUT LIKE I'VE PREVIOUSLY STATED,  THIS \"UPDATE\" IS A DANGER TO THE PUBLIC. *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Equipment","productYear":"9999","productMake":"UNKNOWN","productModel":"AUTOMATIC","manufacturer":"AUTOMATIC EQUIP. MFG. CO."}]}]}