{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10356065,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2010","dateComplaintFiled":"09/17/2010","vin":"1HGCM66583A","components":"POWER TRAIN","summary":"'TOOK 2003 ACCORD EX TO SOUTH BAY HONDA IN MILPITAS ON FEB 24, 2010 FOR APPLICABLE RECALL SERVICE'   1.THEY PERFORMED RECALL 08-043 WIPER MOTOR INOPERABLE.  2.UP SHIFT FLARING IN SECOND AND THIRD GEAR DIAGNOSED 'SAID TRANSMISSION. RECALL ALREADY PERFORMED BY ANDERSON HONDA  3.PROBLEM 'TRACED TO INTERNAL TRANSMISSION CONCERNS.'  4.FLUID LEVEL  OK, BUT LEAK NOTED  5.RECOMMENDED TRANSMISSION REPLACE $3,596.00  6.  ESCALATED TO MGR WHO DECLINED TO FIX   'CONTACTED HONDA AMERICA SAME DAY EXPLAINED SITUATION TO REP. IN RECALL DEPT  1.SAID RECALL ALREADY PERFORMED-TRANSMISSION; TRANSFERRED TO POST-WARRANTY SVC DEPT.  2.REP. IN THAT DEPT SAID ANDERSON HONDA DID RECALL AND ADDED 'JET KIT' ON SEPT 28, 2004 AT 20,491 MILES, (FAR EXCEEDING RECOMMENDED PERIOD BY HONDA W/O REMOVING SECOND GEAR AND INSPECTING AND REBUILDING TRANSMISSION IF GEAR DAMAGED)  3.ASKED WHETHER THEY TOOK PICTURES OF GEAR AND COULD PROVIDE RECORDS OF THAT SERVICE' REP TOLD ME 'THAT'S INTERNAL INFORMATION.  WE DON'T GIVE OUT THAT INFORMATION.'  4.REP. SAID THAT THE PROBLEM WITH TRANSMISSION. WAS NOT GEAR LOCK, WAS FLARING ' NOT COVERED BY RECALL  5.REP SAID TO FOLLOW UP QUICKLY ' DID SO BUT NO RESPONSE.  'CAR DROVE OK, SO CONTINUED TO DRIVE WHILE WAITING FOR RESPONSE.  'JULY 13, 2010 AT APPROX.9:45AM WHILE IN ROUTE TO BUSINESS MEETING - CAR LOCKED IN GEAR ON FREEWAY, LOUD CLUNK, TIRES CHIRPED A TAD, AND CAR DOWNSHIFTED TO LOWER GEAR' EA  'DROVE CAR SLOWLY IN 2ND GEAR POSITION TO DEALERSHIP ON FREEWAY WITH HAZARDS' NEAREST DEALERSHIP IN FAIRFIELD, CA ' STEVE HOPKINS HONDA  'SERVICE ADVISOR SAID DEFINITELY TRANSMISSION.  HE SAID 'I GOT IT TO LOCK UP ON ME HERE IN THE LOT'.   ADVISED HONDA REBUILT TRANSMISSION REPAIR W/WARRANTY COSTS $3,750' I EXPLAINED SITUATION IN GREATER DETAIL' SAID HE WOULD CONTACT HONDA   'AMERICAN HONDA REGIONAL MANAGER REFUSED 'ANY AND ALL ASSISTANCE' WITH THE REPAIR.  'PAID OVER $4,400.00  IN ALL FOR REPAIRS AT HONDA DEALERSHIP. *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"HONDA","productModel":"ACCORD","manufacturer":"Honda (American Honda Motor Co.)"}]}]}