{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10360710,"manufacturer":"TRAVEL SUPREME, INC.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/10/2010","dateComplaintFiled":"10/15/2010","vin":"4VZBR1D984C","components":"STEERING,SUSPENSION","summary":"ALL OF THE4 EA FRONT SUSPENSION/STEERING BALL JOINTS ON MY MOTORHOME WITH A 2003 SPARTAN CHASSIS NUMBER [XXX] HAVE BOOTS THAT ARE CRACKED AND FAILED PER THE MECHANIC AT BRIDGEWAY CUMMINS IN GRAND RAPIDS, MI.  I AM TOLD THAT THIS IS A SAFETY ISSUE, AND THAT THE BALL JOINTS MUST BE REPLACED.  SPARTAN APPARENTLY HAD A REPLACEMENT PROGRAM IF THE OWNER COMPLAINED WITHIN 50K MILES AND 5 YEARS, BUT OWNERS HAVE NOT BEEN NOTIFIED THAT THE BALL JOINTS ARE FAILING EARLY.  I AM TOLD THAT THE MANUFACTURER HAS CHANGED THE MATERIAL IN THE BOOT OF THE REPLACEMENT PARTS. THE OEM BALL JOINTS ARE PERMANENTLY LUBRICATED SO THE OWNER HAS NO CONTROL OVER THE TIME/RATE OF FAILURE.  IT IS THE RESPONSIBILITY OF THE DESIGNER AND THE MANUFACTURER TO ENSURE THE SAFETY OF THE CONSUMER.  WHEN THE STEERING OF THE MOTORHOME FAILS, IT IS A MAJOR SAFETY ISSUE.  THESE SPARTAN CHASSIS SHOULD BE RECALLED AND THE BALL JOINTS REPLACED WITH AN IMPROVED PRODUCT WITH A REASONABLE EXPECTED LIFE SPAN.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"TRAVEL SUPREME","productModel":"MOTORHOME","manufacturer":"TRAVEL SUPREME, INC."}]}]}