{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10364410,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/28/2010","dateComplaintFiled":"10/31/2010","vin":"2FMDK4KC7BB","components":"UNKNOWN OR OTHER","summary":"BEFORE LEAVING MY HOME, I TRIED UNSUCCESSFULLY TO PROGRAM THE BUILT-IN GPS TO GUIDE ME TO MY DESTINATION. AFTER DRIVING APPROXIMATELY 12 MILES, I STOPPED AT A REST STOP. UPON RESTARTING MY VEHICLE, THE ENTIRE ELECTRONIC DISPLAY INCLUDING RADIO, CLIMATE CONTROL, BACK-UP CAMERA, GPS AND OTHER SAFETY FEATURES FAILED TO WORK WHATSOEVER. I IMMEDIATELY DROVE TO THE DEALER WHO INFORMED ME THAT THERE WOULD NOT BE A FOX FOR THIS FOR AT LEAST TWO WEEKS AND THAT ALL OF HIS OTHER 2011 EDGE CUSTOMERS WERE SUFFERING THE SAME PROBLEM.   CALLING FORD CORPORATE, I WAS MET WITH EVEN LESS DETAIL ABOUT THE PROBLEM. THEY PRETENDED THAT I AM THE ONLY CUSTOMER WITH THIS PROBLEM.  ALTHOUGH THE VEHICLE IS DRIVABLE, THAT IS ALL IT CAN DO AND FRANKLY, I AM AFRAID TO DRIVE IT BECAUSE I DON'T WHAT ELSE MAY SIMPLY STOP WORKING. FORD REFUSED MY REQUEST FOR A LOANER VEHICLE UNTIL THIS IS RESOLVED.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}