{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10369092,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2010","dateComplaintFiled":"12/03/2010","vin":"2FMZA52254B","components":"POWER TRAIN","summary":"WE OWN A 2004 FORD FREESTAR WITH A 4.2L MOTOR. THANK GOD WE BOUGHT AN EXTENDED WARRANTY WHEN WE BOUGHT THE VEHICLE NEW IN OCTOBER 2004. AT APPROXIMATELY 55,000 MILES THE VEHICLE STOPPED SUDDENLY IN TRAFFIC AND NEEDED TO BE TOWED. THE TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR. I HAD THE VAN TOWED TO RODMAN FORD IN FOXBORO MA WHERE I WAS TOLD THE TRANSMISSION FLUID WAS CONTAMINATED WITH WATER. THE WARRANTY COVERED THE ENTIRE REPAIR EXCEPT FOR A $50 DEDUCTIBLE, ALSO COVERED RENTAL AND THE TOW. GREAT, RIGHT. THE ONLY PROBLEM IS THAT AT 67,000 MILES THE SAME THING HAPPENED. SAME COVERAGE, PAID FOR THE WHOLE THING AGAIN. WELL HERE WE ARE AT 82,000 MILES (NO LONGER UNDER 75,000 COVERED UNDER WARRANTY) AND THE TRANNY GOES AGAIN. NOW THE LAST ONE WAS REPLACED LAST DECEMBER AT RODMAN FORD AGAIN. THEY ARE NOW TRYING TO TELL ME THAT THERE IS NO COVERAGE AND A NEW TRANNY IS GOING TO COST ME $3500 TO REPLACE. HUH? YOUR KIDDING RIGHT? THERE SEEMS TO BE ANOTHER ISSUE AT PLAY HERE. AFTER READING SOME INFO ON THE WEB, I SEE THERE ARE SEVERAL HUNDRED REPORTS OF THIS SAME THING HAPPENING IN THIS PARTICULAR VEHICLE. THERE IS AN E-MAIL ON LINE FROM STEPHEN MCHENRY OF THE NHTSA STATING THAT WATER HAS BEEN GETTING INTO THE PCM OR TRANSAXLE VENT. IF THIS IS A KNOWN PROBLEM THEN WHY IS FORD NOT FOLLOWING THE DETAILED REPAIR INSTRUCTIONS OUTLINED IN THIS E-MAIL. WHY DO THEY CONTINUE TO REPLACE TRANSMISSIONS SEVERAL TIME IN THESE VANS WHEN THEY KNOW THE CAUSE OF THE PROBLEM. ARE THE SERVICE DEPARTMENTS NOT BUSY ENOUGH AND ARE THEY TRYING TO CREATE REPEAT CUSTOMERS. I AM NOT GOING TO PAY A NICKEL TOWARD THIS REPAIR. I ALSO HAVE NOTICED SEVERAL ATTORNEYS SOLICITING CLIENTS ONLINE FOR CLASS ACTION SUITS TRYING TO GET THESE OTHER PEOPLE THEIR MONEY BACK FOR THE REPAIRS THAT FOR THEM WERE NOT COVERED BY AN EXTENDED WARRANTY. THANKS FOR YOUR TIME. *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"FORD","productModel":"FREESTAR","manufacturer":"Ford Motor Company"}]}]}