{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10369971,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/30/2010","dateComplaintFiled":"12/11/2010","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"PURCHASED A 2009 DODGE JOURNEY SXT  IN 02/09;  TOOK CAR IN TO DEALERSHIP 11/30/10 FOR ROUTINE OIL CHANGE/MAINTENANCE AND WAS TOLD THE FRONT BRAKES WERE SHOT EVEN THOUGH THE CAR HAS LESS THAN 21,000 MILES ON IT AND VEHICLE HAS HAD STRINGENT MAINTENANCE.  WAS TOLD BY THE SERVICE DEPT THAT JOURNEYS \"ARE JUST HARD ON BRAKES\".    THEN CONTACTED SEVERAL LOCAL BRAKE SHOPS AND WAS TOLD THIS WAS WAY TOO EARLY FOR BRAKES TO BE FAILING.  NO WARNING LIGHT ON DASH;  ONLY INDICATION BRAKES WERE BAD WAS A LITTLE GRABBING OR MUSHY FEELING UPON BRAKING, OCCASIONAL SLIGHT SQUEALING NOISES BUT THIS WAS INFREQUENT.   UPON CHECKING THE INTERNET I FOUND HUNDREDS OF COMPLAINTS FROM OTHER DODGE JOURNEY OWNERS OF PREMATURE WEAR ON BRAKES.  CONTACTED DODGE CORPORATE OFFICE;  SPOKE WITH SERVICE REP AND EXPLAINED THE PROBLEM. SHE AGREED FRONT BRAKES SHOULD NOT BE WEARING OUT THIS EARLY;  SHE CONTACTED THE LOCAL DEALERSHIP  WHERE I BOUGHT THE CAR (WHICH I HAD ALREADY DONE).  SHE CALLED ME BACK AND SAID THEY HAD WORKED OUT THAT I NEEDED TO TAKE THE CAR IN AND REPLACE THE FRONT BRAKE PARTS AND UPGRADE TO HEAVIER DUTY PARTS.  KICKER IS THAT I WAS SUPPOSED TO PAY FOR EVERYTHING; I POINTED OUT THAT THE FACTORY PARTS ORIGINALLY ISSUED ON THE CAR WERE OBVIOUSLY NOT HEAVY DUTY FOR A 3800 POUND CAR AND THAT THE BRAKES WERE A DESIGN DEFECT.  SHE STATED THAT IT WAS CONSIDERED TO BE NORMAL WEAR AND THAT DODGE WOULD NOT REPLACE PARTS; DEALERSHIP STATED THE SAME.  ASKED IF IT WOULD TAKE SOMEONE DYING IN A CRASH FROM BRAKE FAILURE TO GET DODGE TO RECALL VEHICLES AND NO ANSWER WAS GIVEN.  TOOK CAR IN TO LOCAL BRAKE SHOP AND MECHANIC SAID FRONT BRAKES WERE TOTALLY GONE AND WERE CUTTING INTO THE ROTOR.   THIS IS A HAZARD ISSUE.  I TAKE THE CAR IN EVERY 3000 MILES FOR MAINTENANCE AND HAD NEVER PREVIOUSLY BEEN TOLD BRAKES WERE GOING BAD---- WHICH THEY SHOULDN'T BE AT BARELY 20,000 MILES!  THESE CARS SHOULD BE RECALLED DUE TO DEFECTIVE PARTS AND HAVE THE COMPANY TO REPLACE BRAKES.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"DODGE","productModel":"JOURNEY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}