{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10376348,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/14/2010","dateComplaintFiled":"01/12/2011","vin":"5TDZA23C66S","components":"STRUCTURE","summary":"2006 TOYOTA SIENNA LE: ON 10/14/10 OUR PASSENGER-SIDE POWER DOOR STOPPED FUNCTIONING. WHEN TRYING TO CLOSE THE POWER DOOR, IT MADE AN UNUSUAL SOUND, JAMMED AT THE HALF-WAY POINT & RETURNED TO OPEN POSITION.  WITH CONSIDERABLE FORCE, THE DOOR WAS CLOSED MANUALLY IN ORDER TO MAKE THE 30 MILE DRIVE TO OUR TOYOTA DEALER. WITH A 4-YR-OLD IN THE BACK SEAT.  IT WAS A VERY UNSETTLING SITUATION NOT KNOWING WHAT THE PROBLEM WAS OR IF THE DOOR WAS PROPERLY CLOSED. WE LEARNED THAT THE DOOR MOTOR WAS ?NOT FUNCTIONING PROPERLY & THAT THE BACK HINGE WAS BENT? (FOR NO KNOWN REASON) & BOTH NEED REPLACEMENT FOR $1,600.  WE WERE ADVISED NOT TO USE THE DOOR.WE ARE DISCOURAGED THAT THIS HAPPENED ESPECIALLY SINCE WE SPECIFICALLY DISCUSSED POWER FAILURE OF THE POWER SLIDING DOOR WITH OUR TOYOTA SALES PERSON AT PURCHASE. WHEN WE ASKED WHAT WOULD HAPPEN IF THE POWER SLIDING FEATURE BROKE/MALFUNCTIONED ON THE AUTOMATIC DOOR, OUR SALES ASSOCIATE TOLD US THAT IT COULD SIMPLY BE SWITCHED TO MANUAL AND WOULD STILL BE FUNCTIONABLE.  BASED ON THIS, WE PURCHASED THE POWER DOOR FEATURE. THIS IS NOT THE CASE AT ALL. AFTER SOME RESEARCH & REVIEW OF THIS ISSUE, IT IS APPARENT THAT THIS IS A COMMON, LONG-TERM PROBLEM THAT MANY CONSUMERS ARE EXPERIENCING. BY THE NUMBER OF TECHNICAL SERVICE BULLETINS ISSUED TO ADDRESS THIS DEFECT, IT IS CLEAR THAT TOYOTA IS AWARE OF THE SITUATION TOO. WHEN WE DISCUSSED THE ISSUE WITH OUR TOYOTA DEALER, THEY OFFERED TO PAY $500. WE HAVE NOT HAD THE REPAIR DONE AS WE FEEL THIS SHOULD NOT HAVE FAILED IN SUCH A SHORT PERIOD OF TIME (JUST OVER 4 YEARS AFTER PURCHASE), UNDER A SITUATION OF NORMAL OPERATION AND AT NO FAULT OF OUR OWN.  THE REPAIR FOR THIS DEFECT SHOULD BE AT THE EXPENSE OF TOYOTA NOT A LOYAL TOYOTA CUSTOMER.  WE ARE CONCERNED THAT IN THE UNFORTUNATE EVENT OF AN ACCIDENT AND IT BECOMES NECESSARY TO USE THAT DOOR FOR EMERGENCY EVACUATION, OUR YOUNG CHILDREN MAY BECOME TRAPPED DUE TO THE INOPERABLE/DEFECTIVE CONFIGURATION OF THE DOOR-IT IS A BIG SAFETY CONCERN. *TR","products":[{"type":"Vehicle","productYear":"2006","productMake":"TOYOTA","productModel":"SIENNA","manufacturer":"Toyota Motor Corporation"}]}]}