{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10377006,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/12/2011","dateComplaintFiled":"01/18/2011","vin":"1ZVBP8AM7B5","components":"POWER TRAIN","summary":"WHEN THE AMBIENT TEMPERATURE IS COLD (BELOW 35 DEGREES) 1ST, 2ND AND 3RD GEARS ARE EXTREMELT DIFFICULT TO ENGAGE. I HAVE A MANUAL TRANSMISSION VEHICLE AND HAVE ALMOST BEEN REAR ENDED TWICE WHEN TRYING TO ENGAGE 2ND GEAR IN MY NEW 2011 FORD MUSTANG. I HAVE VISITED KEITH HAWTHORNE FORD ONCE FOR SERVICE SINCE REALIZING THE ISSUE. THEY DID ACKNOWLEDGE THAT FORD IS AWARE OF THE ISSUE BUT BASICALLY SHRUGGED THEIR SHOULDERS ABOUT IT. I CALLED BACK YESTERDAY TO KEITH HAWTHORNE'S SERVICE DEPARTMENT AND THERE IS STILL NO RESOLUTION.     I AM EXTREMELY CONCERNED ABOUT GETTING HIT AS ALL LOWER GEARS ARE DIFFICULT TO ENGAGE IN COLD WEATHER. OFTEN I HAVE JUST HAD TO SKIP 2ND GEAR ALL TOGETHER.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}