{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10395385,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/31/2011","dateComplaintFiled":"04/10/2011","vin":"5J6RE3H56AL","components":"POWER TRAIN","summary":"I BOUGHT CRV EX 2W IN APRIL, 2010.  I NOTICED A DRIVELINE VIBRATION EITHER FROM TRANSMISSION OR ENGINE WHEN I DRIVE ON DOWNHILL HIGHWAY AND UNDERPOWERED IN 40-50 MPH.  IT SEEMED THAT 5TH GEAR REFUSED TO DOWNSHIFTED.  I REPORTED IT IN FEW DAYS, BUT THE DEALER TOLD ME THAT NOTHING WAS WRONG.  I CONTINUED TO HAVE THE SAME PROBLEM; I TOOK IT TO ANOTHER DEALER TWICE. ONE TIME THE DEALER MECHANIC NOTICED THAT SOMETHING WAS NOT RIGHT, BUT LATER THEY TOLD ME THAT NOTHING WAS FOUND WRONG.  I SAW SERVICE BULLETIN TO UPGRADE ENGINE SOFTWARE, SO I TOOK IT TO THE DEALER IN MARCH 2011.  THEY SAID THAT THEY DID NOT KNOW OF THE BULLETIN.  I SHOWED THE COPY OF THE BULLETIN ISSUED ON NOV 2010.  THEY ACKNOWLEDGED IT, AND UPGRADED THE SOFTWARE.  IT IMPROVED A LITTLE BIT OF THE UNDERPOWER PROBLEM, BUT DID NOT FIX THE DRIVE LINE VIBRATION IN DRIVING ON DOWNHILL HIGHWAY.  A FEW TIMES, I WAS AFRAID THAT THE ENGINE WOULD FALL APART FROM THE CAR. THE WORST TIME OF IT IS WHEN I DRIVE IT FIRST IN THE MORNING THOUGH I WARM UP THE ENGINE ENOUGH.  *TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}