{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10399767,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/14/2010","dateComplaintFiled":"05/10/2011","vin":"2FMZA5148YB","components":"SUSPENSION","summary":"GETTING THE RUN-A-ROUND WITH LOCAL DEALER OVER THIS RECALL BUSINESS (RECALLS 10S13, 11S16, 09S09). FIRST THREE TIMES THEY \"LOST\" OUR APPOINTMENT, THEN I JUST SHOWED UP WITH THE VAN SO THEY TOOK IT. DIDN'T HEAR FROM THEM FOR TWO WEEKS. THEN I CALLED AND ASKED FOR VAN BACK- HAD ONLY ONE VEHICLE. THEY OFFERED A RENTAL. NOW THEY SAY THEY NEED TO CHARGE US $300 FOR BROKEN COIL SPRINGS. I CALLED ANOTHER SUSPENSION SPECIALIST COMPANY, THEY SAID THE DEALERSHIP WAS DOUBLE-DIPPING, CHARGING FORD AND US FOR THE SAME WORK. I NEED HELP WITH THIS DEALERSHIP!  UPDATED IVOQ 06/14/11  *TR","products":[{"type":"Vehicle","productYear":"1999","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}