{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10413618,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/18/2011","dateComplaintFiled":"07/19/2011","vin":"JTMZK33V975","components":"STEERING","summary":"I HAVE A 2007 TOYOTA RAV4.  THERE IS A MAJOR PROBLEM WITH THESE IN THE STEERING COLUMN AND TOYOTA HAS A TECHNICAL SERVICE BULLETIN DEALING WITH IT; STEERING INTERMEDIATE SHAFT AND IS COVERED UNDER TWO NUMBERS; ST001-08 AND LATER T-SB-0318-08.  THE SHAFT IS COMING APART AND MAKES NOISE PARTICULARLY AT LOW SPEED.  ACCORDING TO REPORTS IT AFFECTS THOUSANDS OF THESE VEHICLES.  I FIRST BECAME AWARE OF MY PROBLEM WHEN THE VEHICLE WAS UNDER WARRANTY BUT WAS TOLD THE NOISE WAS NOTHING; THIS INCIDENT WAS NOT REPORTED IN THEIR SYSTEM.  LATER I FOUND OUT WHAT THIS ISSUE WAS AND THAT THEY KNEW.  SINCE THEN I HAVE MADE MULTIPLE ATTEMPTS TO GET IT FIXED BUT THEY WANT $800 TO FIX WHAT APPEARS TO BE A MANUFACTURING/DESIGN DEFECT.  THEY RECENTLY OFFERED TO FIX IT FOR $600; NOT MUCH OF AN OFFER SINCE MY LOCAL MECHANIC WILL DO IT FOR THE SAME PRICE.  SINCE THERE ARE THOUSANDS OF THESE WITH ISSUES AND I WOULD ASSUME POSES A SAFETY ISSUE I WOULD EXPECT THEM TO DO A GENERAL RECALL.  I HOPE YOU CAN FORCE THEM TO DO SUCH.  *KB","products":[{"type":"Vehicle","productYear":"2007","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}