{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10419299,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2011","dateComplaintFiled":"08/13/2011","vin":"1FMZK02165G","components":"VEHICLE SPEED CONTROL","summary":"MY 2005 FORD FREESTYLE HAS DEVELOPED A SIGNIFICANT SURGE WHEN MANEUVERING AT LOW SPEEDS LIKE IN A PARKING LOT OR DRIVEWAY.  IF THE DRIVER IS NOT VERY QUICK TO RESPOND TO THIS SURGE THE DRIVER WOULD EASILY LOSE CONTROL.  SINCE, PARKING LOTS AND DRIVEWAYS OFTEN HAVE PEOPLE (ESPECIALLY CHILDREN) AROUND IT IS A VERY BAD SITUATION NOT TO HAVE TOTAL CONTROL OF A CAR.  IT SEEMS TO OCCUR WHEN THE A/C IS RUNNING AND THE CAR IS AT NORMAL OR HIGH OPERATING TEMPERATURES (NOT WHEN THE ENGINE IS COLD).      I SEARCHED THE INTERNET RELATED TO THIS ISSUE AND IT SEEMS THERE ARE MANY WHO ARE EXPERIENCING THIS CONDITION AND THERE DOES NOT SEEM TO BE A STRAIGHT FORWARD ANSWER AS TO THE CAUSE.      I WOULD NOT NORMALLY WRITE A COMPLAINT BUT WHEN I SAW THAT THE NHTSA IS INVESTIGATING THIS ISSUE, I CALLED A LOCAL DEALERSHIP TO SEE IF FORD HAD ANY NOTICES OR BULLETINS THAT MIGHT IDENTIFY THE CAUSE.  I DESCRIBED THE CONDITION AND EXPLAINED THAT NHTSA WAS INVESTIGATING THIS ISSUE BUT WAS TOLD THAT THEY HAD NEVER HEARD OF IT.  I THEN ASKED IF THEY COULD SEARCH FOR NOTICES OR BULLETINS AND GET BACK TO ME, I WAS TOLD THAT THEY WOULD NOT DO THAT UNLESS I FIRST BROUGHT THE CAR IN TO THEIR SERVICE CENTER.  I TRIED TO EXPLAIN THE SAFETY SIGNIFICANCE OF THIS ISSUE AND THAT SINCE HE HAD NEVER HEARD OF THIS PROBLEM THAT IT WOULD MAKE MORE SENSE TO SEARCH FOR ANY INFORMATION FORD HAD ON THE ISSUE BEFORE I BROUGHT IT IN AND CHARGED FOR SERVICE THAT MAY NOT BE OF ANY HELP.  THE SERVICE REP THEN SAID HE WOULD NOT HELP ME AND THEN BASICALLY HUNG UP ON ME.    THE ANSWER TO THIS ISSUE MAY BE SOMETHING VERY SIMPLE (LIKE CLEANING THE THROTTLE BODY) BUT THE VEHICLE'S COMPUTER CONTROLLED RESPONSE IS VERY REAL AND VERY DANGEROUS AND FORD SHOULD BE WORKING MUCH HARDER TO RESOLVE THIS.  *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"FORD","productModel":"FREESTYLE","manufacturer":"Ford Motor Company"}]}]}