{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10423967,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2011","dateComplaintFiled":"09/06/2011","vin":"2V4RW3D11AR","components":"ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM","summary":"WAS DRIVING ON A FREEWAY WITH A BABY WHEN THE CAR WILL NOT MOVE FORWARD WHILE RUNNING AT 60MPH.  VERY DANGEROUS ESPECIALLY WITH A BABY.  THE CAR WAS ALSO BACKING UP IF WE DO NOT STEP ON THE HANDBRAKE.  THE PREVIOUS DAY BROUGHT THE CAR TO THE DEALER BECAUSE I TOLD THEM THAT THE CAR WILL NOT MOVE EVEN IF I STEP ON THE GAS AND THE ENGINE LIGHT IS ON. ALSO TOLD THEM TO CHECK THOROUGHLY BECAUSE I AM GOING ON A ROADTRIP.  THEY CALLED AND SAID THE CAR DOES NOT HAVE A PROBLEM.  I FOUND OUT THAT VOLKSWAGEN HAS AN ISSUE WITH TRANSMISSION.  SERVICE CENTER SHOULD HAVE LOOK INTO THIS BEING THAT IT IS COMMON PROBLEM WITH VOLKSWAGEN BEFORE RELEASING THE CAR.  ALSO WHEN I CALLED THEIR ROADSIDE ASSISTANCE THEY SAID THAT THE NEAREST DEALER WILL NOT TAKE OUR CAR BECAUSE WE NEED AN APPOINTMENT. ( FOR AN EMERGENCY) WHAT DO WE DO,  I EVEN TOLD THEM WE HAVE A BABY WITH US AND WE ARE IN A BUSY FREEWAY.  WE HAD TO CALL AGAIN AND TELL THEM THE SITUATION.  THEN THE DEALER HELPED US. CALLED VOLKSWAGEN CUSTOMER SERVICE ON 9/06 TOLD A GUY NAMED[XXX]. ABOUT THEIR WARRANTY AND SAID TALK IT OUT WITH THE DEALER, DEALERS ARE A PRIVATE OWNED COMPANY.  WHO DO WE THEN BRING THE CAR FOR REPAIR FOR CARS UNDER WARRANTY?   WHEN I CALLED THEIR CUSTOMER SERVICE SEEMS LIKE TRANSMISSION ISSUE IS NOT SOMETHING IMPORTANT BUT NOT FOR SOMEBODY LIKE ME WHO DRIVES WITH A BABY IT IS VERY IMPORTANT.      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR","products":[{"type":"Vehicle","productYear":"2010","productMake":"VOLKSWAGEN","productModel":"ROUTAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}