{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10424136,"manufacturer":"SMART USA DISTRIBUTOR LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2011","dateComplaintFiled":"09/07/2011","vin":"WMEEJ31X59K","components":"UNKNOWN OR OTHER","summary":"SIX WEEKS OUT OF WARRANTY - I WAS DRIVING ALONG & ALL OF A SUDDEN, THE CAR SEEMS TO THINK IT'S IN NEUTRAL, WON'T LET ME CHANGE GEARS - WAS ONLY ABLE TO COAST TO A SAFE AREA OFF THE HIGHWAY. ANY GEAR I SHIFTED TO KEPT COMING ACROSS THE DASH AS THE NEUTRAL POSITION. ONCE I TURNED THE CAR OFF, IT WOULDN'T START AGAIN & THE DREADED THREE BARS APPEARED. WE TRIED THE \"TEACH-IN\" FIX RECOMMENDED IN THE USER MANUAL & IT WORKED TEMPORARILY BEFORE ACTING UP AGAIN. FROM THE INTERNET BLOGS I'VE READ, THIS WAS A PROBLEM IN THE 2008 MODEL - AN UPGRADE WAS PROVIDED FOR A FIX. MY CAR IS A 2009 AND I FEEL SMART USA SHOULD RECALL THE 2009 MODEL DUE TO THIS OBVIOUS DEFECT. IT'S ABSOLUTELY RIDICULOUS I WOULD HAVE TO PAY FOR SOMETHING LIKE THIS WHEN THE CAR IS ONLY SIX WEEKS PAST WARRANTY! OUR DEALER KEEPS TRANSFERRING US TO MERCEDES-BENZ FINANCIAL SINCE THEY'RE THE ONE WHO APPROVE THE WARRANTY ISSUE. NO ONE FROM MERCEDES IS ANSWERING OR RETURNING OUR CALLS.  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"SMART","productModel":"FORTWO","manufacturer":"SMART USA DISTRIBUTOR LLC"}]}]}