{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10424949,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/04/2011","dateComplaintFiled":"09/09/2011","vin":"1GCEK19T43E","components":"SERVICE BRAKES, HYDRAULIC","summary":"ON SEPTEMBER 4, 2011, I EXPERIENCED A SUDDEN BRAKE FAILURE WHILE ATTEMPTING TO STOP AT AN INTERSECTION.  ALSO, I WAS ACCOMPANIED IN THE VEHICLE BY 10 MONTH OLD DAUGHTER.  I HAD TO STEER MY VEHICLE AWAY FROM ONCOMING TRAFFIC AS I WAS UNABLE TO STOP AT THE INTERSECTION DUE TO THE LACK OF EFFECTIVE BRAKE ASSISTANCE. THERE WAS NO PRIOR WARNING OR DASH ILLUMINATION TO INDICATE THAT THERE WAS A BRAKE ISSUE.  THANKFULLY, A TRAGIC ACCIDENT INVOLVING INJURY OR DEATH WAS AVOIDED.  ON SEPTEMBER 6, 2011, I CONTACTED CHEVROLET CUSTOMER SERVICE DEPT IN REGARDS TO THIS MATTER.   I INFORMED CUSTOMER SERVICE OF THE BRAKE LINE ISSUE.  AT THIS TIME I WAS ASSIGNED A CASE NUMBER (71984021797) AND WAS ADVISED TO HAVE A DIAGNOSTIC SERVICE CONDUCTED BY A LOCAL CHEVROLET SERVICE GARAGE.  ON SEPTEMBER 7, 2011, A LOCAL CHEVROLET DEALERSHIP PERFORMED THE DIAGNOSTIC CHECK ON MY TRUCK AND THE RESULTS OF THE INSPECTION WERE RELAYED TO CHEVROLET CUSTOMER SERVICE DEPT.  LATER THAT DAY, I SPOKE WITH CUSTOMER SERVICE AND I WAS INFORMED THAT THE INSPECTION REVEALED THAT ALL BRAKE LINES WERE ROTTED AND CORRODED.  SHE FURTHER STATED THE TRUCK WAS IN GOOD CONDITION WITH LOW MILEAGE AND THAT WOULD MAKE IT AN EXCELLENT CASE FOR REPAIR ASSISTANCE. SHE FORWARDED THIS INFORMATION TO A HIGHER DEPT. AND THAT I WOULD BE CONTACTED THE FOLLOWING DAY.  ON SEPTEMBER 8, 2011, I WAS CONTACTED BY CUSTOMER SERVICE . THEY INFORMED THAT CHEVROLET DETERMINED THAT THE TRUCK WAS OUT OF WARRANTY AND NO ACTION WILL BE TAKEN. SHE FURTHER STATED THAT BRAKE LINES ARE A WEAR ITEM.  I REMINDED HER THAT BRAKE LINES ARE NOT A WEAR ITEM AND THEY DONT FALL WITHIN THE CATEGORY OF TIRES, ROTORS, AND BRAKE PADS.  I THAN ASKED TO SPEAK WITH A SUPERVISOR SO I COULD BETTER UNDERSTAND THE BASIS OF THE DECISION TO NOT PROVIDE REPAIR ASSISTANCE.  AT THIS POINT,  CUSTOMER SERVICE LAUGHED AT ME AND SAID THEY WOULD TELL ME THE SAME THING.","products":[{"type":"Vehicle","productYear":"2003","productMake":"CHEVROLET","productModel":"SILVERADO","manufacturer":"General Motors, LLC"}]}]}