{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10427428,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2011","dateComplaintFiled":"09/23/2011","vin":"1FMZU77K75U","components":"POWER TRAIN","summary":"I PURCHASED MY SPORT TRAC IN 2005. IN 2011 I HAD APPROXIMATELY 36,000 MILES ON THE VEHICLE AND NOTICED A SEVERE VIBRATION WHICH CAUGHT ME OFF GUARD AND MADE STEERING DIFFICULT DOING ABOUT 60 MPH. I REPLACED THE TIRES BUT THE VIBRATION CONTINUED. I WAS TOLD THAT FORD SENT OUT A SERVICE MEMO STATING THIS PARTICULAR FORD MODEL HAD A PROBLEM WITH THE DRIVESHAFT AND A NEW ALUMINUM ONE WAS NECESSARY. I CONTACTED FORD BUT WAS TOLD THAT IT WAS NOT UNDER WARRANTY. DRIVING UNDER THESE CONDITIONS WAS ALMOST IMPOSSIBLE. ON JUNE 15, I WENT TO CLASSIC FORD LINCOLN-MERCURY AND TOLD THEM I NEEDED AN UPDATED DRIVESHAFT. AFTER IT WAS INSTALLED THE VIBRATION CONTINUED AND I WENT BACK TO THE DEALERSHIP. THEY THEN INSTALLED THE RIGHT ALUMINUM DRIVESHAFT.  MY PROBLEM IS THAT FORD KNEW ABOUT THE DRIVESHAFT AND THE VIBRATION IT CAUSED AND HAD WRITTEN A SERVICE MEMO ABOUT THE PROBLEM. I KNOW THAT MY CAR HAD 36,000 MILES BUT THAT IS WHEN THE PROBLEM BECAME SERIOUS. I BELIEVE THAT FORD MOTOR CO. SHOULD STAND BEHIND ITS PRODUCTS AND STOP MAKING EXCUSES FOR THE PROBLEMS THEY CAUSED. I THINK FORD MOTOR SHOULD COVER THE COST OF THE ALUMINUM DRIVESHAFT SINCE I WAS MADE AWARE THAT FORD REALIZED THE CAR WAS EQUIPPED WITH THE WRONG ONE AND FAILED TO HAVE A RECALL . HOPEFULLY NO SERIOUS ACCIDENTS RESULTED FROM THIS FORD ENGINEERING ERROR.","products":[{"type":"Vehicle","productYear":"2005","productMake":"FORD","productModel":"EXPLORER SPORT TRAC","manufacturer":"Ford Motor Company"}]}]}