{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10428397,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2011","dateComplaintFiled":"10/03/2011","vin":"5TDZA23C84S","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"6/13/2011 I BROUGHT MY 2004 TOYOTA SIENNA TO THE CEDAR RAPIDS TOYOTA TO CHECK THE ELECTRICAL RIGHT SLIDING DOOR AS IT WAS HARD TO OPEN USING THE ELECTRICAL SYSTEM AND MANUALLY. TOYOTA APPLIED WHITE GREASE AND THE DOOR WAS LESS HARD TO OPEN. NO ELECTRICAL CHECK WAS PERFORMED.   7/9/2011 THAT SAME DOOR WOULD NOT OPEN ELECTRICALLY AND, WHILE OPENING IT MANUALLY, THE DOOR MADE A STRANGE NOISE; THEN, THE REAR QUARTER GLASS OF THE WING WINDOW SHATTERED. THE ELECTRICAL SLIDING DOOR STAYED STUCK IN A SEMI-OPEN POSITION.  BEING LATE SATURDAY, IT COULD NOT BE REPAIRED AND HAD TO DRIVE HOME WITH THAT DOOR OPEN, SHATTERED GLASS ALL OVER THE FLOOR AND SEATS AND THE DEAFENING BEEPING AUTOMATIC SOUND/SIGNAL THAT INDICATING A DOOR IS OPEN.  7/11/2011 THE CAR IS TAKEN TO TOYOTA OF FORT WORTH. A SUPERVISOR WAS CALLED IN AND, DESPITE NO INVESTIGATION WHATSOEVER, THE CONCLUSION WAS THAT NOTHING COULD BE DONE AND THAT I SHOULD BRING THE CAR TO A BODY SHOP BECAUSE IT DIDN''T LOOK LIKE A MECHANICAL/ELECTRICAL FAILURE.   I TOOK THE CAR TO THE BODY SHOP (STERLING FORT WORTH.) ONCE THE DOOR WAS STRIPPED OF ITS COMPONENTS, THE BODY SHOP FOUND THAT THE DOOR''S POWER SLIDE CONTROL MOTOR WAS NOTICEABLY CHAFED WITH CABLES LINKING THE MOTOR TO THE DOOR ALL TWISTED. THE MOTOR WAS REPLACED BUT THE ISSUE RECURRED AND ALSO THE SECOND MOTOR SHOWED CHAFING AND TWISTING, NOT ALLOWING THE DOOR TO WORK. THE BODY SHOP CONCLUDED THAT THE CAUSE OF THE PROBLEM IS THE SLIDING DOOR CONTROL MODULE WHICH CONTROLS THE MOTOR.  FOR SAFETY REASONS I AGREED WITH THE BODY SHOP TO DISCONNECT THE MOTOR TO ALLOW THE MANUAL USE OF THE DOOR.     BOTH BODY SHOP AND TOYOTA CONCLUDE THAT THE ISSUE CANNOT BE RESOLVED BECAUSE OF A DESIGN FLAW WHICH DOES NOT ALLOW FOR THE INSTALLATION HOLES OF THE MODULE TO LINE-UP WITH THE DOOR. TOYOTA SPECIFIED IT DOES NOT HAVE A MANUAL OR A DESIGN TO SHARE WITH ANYONE TO FIX THE ISSUE.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"TOYOTA","productModel":"SIENNA","manufacturer":"Toyota Motor Corporation"}]}]}