{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10448161,"manufacturer":"Suzuki Motor USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/12/2011","dateComplaintFiled":"02/16/2012","vin":"JS2YB413275","components":"AIR BAGS","summary":"I HAVE BEEN A LOYAL SUZUKI OWNER SINCE 1993. I HAVE NEVER HAD A MAJOR REPAIR ON ANY SUZUKI, UNTIL NOW.  THE AIRBAG SENSOR IN THE PASSENGER SEAT HAS FAILED. THE LIGHT STARTED TO APPEAR INTERMITTENTLY A FEW MONTHS AGO. MY CAR IS NOW IN THE SHOP AND THE DIAGNOSIS IS OFFICIAL. I NEED A NEW AIRBAG SENSOR --- AND THE ONLY WAY TO GET ONE IS TO BUY AN ENTIRE NEW SEAT. MY DEALER?S EARLY ROUGH ESTIMATE IS ABOUT $800 FOR THE SEAT AND ABOUT $200 FOR THE INSTALLATION. AFTER SEARCHING THE INTERNET, $1000 IS CONSISTENT WITH WHAT OTHER PEOPLE ARE BEING ASKED TO PAY. MY INTERNET SEARCH HAS ALSO SHOWN THIS IS AN EXTREMELY COMMON FAILURE.   I REQUEST THAT THE NTSB CONSIDER A RECALL FOR THE FOLLOWING FOUR REASONS:  1)THIS PROBLEM IS WIDESPREAD AND WARRANTS A RECALL.  2)THIS IS AN OBVIOUS DESIGN FLAW AND WARRANTS A RECALL.  3)THE BASIC SAFETY FEATURES ARE COMPROMISED, WHICH WARRANTS A RECALL.  4)THE REPAIR IS PROHIBITIVELY EXPENSIVE (7% OF THE PURCHASE PRICE) WHICH WARRANTS A RECALL.  JUST IN CASE I AM BEING TOO SUBTLE, I BELIEVE THAT THE CAR SHOULD BE RECALLED, AND THAT CUSTOMERS BE REIMBURSED IF THEY HAVE  PAID FOR THE REPAIR. A RECALL IS A MUCH BETTER OPTION THAT A CLASS ACTION SUIT SINCE THAT WILL TAKE TOO MUCH TIME.   MY BIGGEST CONCERN IS THAT THE DESIGN OF THE PART PRECLUDES AN EASY REPAIR. IT WOULD BE MUCH MORE AFFORDABLE IF THE SENSOR COULD BE REPLACED WITHOUT REPLACING THE ENTIRE SEAT. THE $1000 + PRICE TAG WILL PREVENT PEOPLE FROM MAKING THE REPAIR. IN REALITY, THERE ARE TWO DESIGN FLAWS; 1) THE FAULTY SENSOR AND 2) THE WAY THAT THE SENSOR IS INTEGRATED INTO THE SEAT.  AS A RESULT OF MY DIRECT CONTACT WITH SUZUKI, THEY HAVE OFFERED TO PAY FOR THE PART IF I PAY FOR THE INSTALLATION. THIS MAKES THE REPAIR AFFORDABLE, BUT WHAT ABOUT PEOPLE WHO AREN'T WILLING TO APPEAL TO THE COMPANY. PLUS, IF THEY ADMIT THAT THE PART IS DEFECTIVE WHY AM I REQUIRED TO PAY FOR INSTALLATION?  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"SUZUKI","productModel":"SX4","manufacturer":"Suzuki Motor USA, LLC"}]}]}