{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10449142,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/22/2012","dateComplaintFiled":"02/23/2012","vin":"","components":"SERVICE BRAKES, HYDRAULIC","summary":"REAR PASSENGER SIDE BRAKE PAD WORN DOWN TO METAL WHILE REAR DRIVER SIDE HAS 5 MM LEFT ON IT.  DEALER INDICATES A FAULTY CALIPER.  WOULD NOT EVEN ENTERTAIN THE POSSIBILITY OF A STICKING LEFT PARKING-BRAKE CABLE OR NOT PROPERLY ADJUSTED PARKING CABLE THAT MIGHT NOT BE LETTING THE LEFT REAR CALIPER RELEASE COMPLETELY (CABLE READJUSTMENT IT'S A PAIN SINCE THE REAR HALF OF THE CENTER CONSOLE HAS TO BE DISASSEMBLED TO GET ACCESS TO THE PRIMARY ADJUSTER NUT AND MECHANICS DO NOT LIKE TO MESS WITH IT).  DEALER WOULD NOT REPLACE REAR PADS AND ROTORS IF I DID NOT ALSO REPLACE THE CALIPER, EVEN THOUGH SERVICE MANAGER ACKNOWLEDGED THAT DIAGNOSTIC WAS ONLY BASED ON VISUAL INSPECTION AND NOT ON TAKING APART THE REAR BRAKE ASSEMBLY TO PROPERLY INSPECT THE CALIPER.  FOR THE AUTO TECHNICIAN TO KNOW IT IS A FAULTY CALIPER (INSTEAD OF STICKING CABLE OR OTHER ISSUE) WITHOUT REMOVING IT FROM THE VEHICLE AND ONLY UPON VISUAL INSPECTION MUST MEAN THAT VW IS AWARE OF THE FAULTY CALIPERS AND KEEPING QUIET ABOUT IT UNTIL THE CUSTOMER WALKS INTO THE DEALERSHIP WITH THE PROBLEM.     PREMATURE AND/OR UNEVEN REAR BRAKE PAD WEAR APPEARS TO BE A COMMON ISSUE ON JETTAS, AS HAS BEEN EXTENSIVELY DOCUMENTED ON JETTA OWNERS FORUMS AND WEBSITES.    AS INDICATED BY A VW MECHANIC ON AN INTERNET FORUM \"VW NEEDS TO DESIGN INTO THE PARKING BRAKE ADJUSTING SCREW INSIDE THE REAR CALIPER PISTON A MORE ROBUST SYSTEM TO SPRING THE REAR CALIPERS PISTON BACK AWAY FROM THE PADS AFTER BRAKE APPLICATION. INTERNAL BRAKE ADJUSTER SCREW SPINS OUT AS THE PISTON TRAVELS OUT WITH WEAR OF THE PADS. PROBLEM IS VW KNOWS THE ADJUSTER SCREWS INTERNAL THREADS DRAG TOO MUCH TO ALLOW THE NATURAL TENDENCY OF THE PISTON O-RINGS TO ROLL BACK THE PISTON TO THE PRE BRAKE APPLICATION USAGE POSITION OF THE BRAKE. I HAVE HAD TO REPLACE SEVERAL CALIPERS TO GET THE CALIPERS THAT RELEASE THE PADS TENSION PROPERLY AFTER BRAKING APPLICATION.\"  *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}