{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10453078,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2011","dateComplaintFiled":"03/28/2012","vin":"2FMZA52421B","components":"STRUCTURE","summary":"2001 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO FORD RECALL #11S16 INVOLVING THE SUBFRAME LOWER CONTROL ARE DUE TO RUST/CORROSION *TGW  THE CONSUMER WAS INFORMED BY HIS MECHANIC, THAT THE STEERING ISSUES HE WAS EXPERIENCING WERE RELATED TO THE SUBFRAME RECALL.  SUBFRAME BRACKETS WERE INSTALLED AT THAT TIME. HOWEVER, WHILE DRIVING, THE CONSUMER HEARD A KNOCKING SOUND COMING FROM THE RIGHT FRONT PASSENGER SIDE OF THE VEHICLE, WHENEVER THERE WAS A BUMP IN THE ROAD.  THE CONSUMER RETURNED TO HIS MECHANIC AND WAS TOLD THE PROBLEM WAS STILL DUE TO THE SUBFRAME ISSUE. THE CONSUMER STATED THE MECHANIC WAS SURPRISED THAT THE DEALER HAD REPAIRED THE PROBLEM WITH A KIT, INSTEAD OF REPLACING THE SUBFRAME.  THE CONSUMER RETURNED TO THE DEALER AND WAS INFORMED THE PROBLEM WAS WITH THE SWAY BAR, WHICH HAD DISCONNECTED FROM THE SUBFRAME, BUT IT COULD NOT BE REPAIRED UNLESS THE RUSTED SUBFRAME WAS REPLACED AT A COST OF $ 2,781.00. THE DEALER SENT FORD PICTURES OF THE SUBFRAME, BUT THEY REFUSED TO REPLACE IT AT THEIR EXPENSE. *JB","products":[{"type":"Vehicle","productYear":"2001","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}