{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10455871,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/18/2012","dateComplaintFiled":"04/20/2012","vin":"1FMHK8D84BG","components":"STEERING","summary":"IT HAPPENED AGAIN, SIX DAYS AFTER MY VEHICLE'S FIRST STEERING PROBLEM. WHEN I STARTED MY 2011 EXPLORER ON THE MORNING OF 4/18/12, THE \"POWER STEERING ASSIST FAILURE\" LIGHT CAME ON AND MY POWER STEERING WAS GONE. AS INSTRUCTED BY MY FORD DEALER, I LEFT THE VEHICLE ON AND CALLED THEM. THEY IMMEDIATELY SENT A FLATBED TOW TRUCK, WHICH TOWED MY VEHICLE, WHILE STILL RUNNING, TO THE FORD DEALERSHIP. THEY CHECKED FOR PROBLEMS AND MADE REPAIRS, AND I QUOTE, \"INSTALL NEW EPS GEAR REMOVED SUBFRAME AND INSTALL NEW EPAS GEAR PROGRAMMED AS BUILT DATAE AND CLEARED DTCS PERFORMED 2 WHEEL ALIGNMENT TEST DRIVE OPERATION GOOD.\" IN LAYMAN TERMS, THEY REPLACED THE POWER STEERING FROM THE STEERING COLUMN TO THE FRONT WHEELS AND DID A 2 WHEEL ALIGNMENT. IT TOOK ONLY 1 FULL DAY SINCE THE PARTS WERE ORDERED OVERNIGHT. I HOPE THAT HAS SOLVED THE POWER STEERING PROBLEM. I AM EXTREMELY PLEASED WITH THE CONCERN AND SERVICE MY LOCAL FORD DEALER PROVIDED.        *JS","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}