{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10456963,"manufacturer":"UNKNOWN MANUFACTURER","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/25/2011","dateComplaintFiled":"04/30/2012","vin":"","components":"FUEL SYSTEM, GASOLINE,EQUIPMENT","summary":"I HAVE BEEN A PROUD OWNER OF FORD CARS/TRUCKS FOR OVER 20 YEARS AND CURRENTLY OWN A 2002 FORD RANGER (VIN[XXX]) THAT CURRENTLY HAS 50,975 MILES ON IT.  ON 1/25/2011, (MILEAGE 47,766) MY FUEL PUMP WENT OUT AND I HAD IT REPLACED AT WHITMAN FORD, 7555 LEWIS AVENUE, TEMPERANCE, MI  48182.  ON 9/22/2011, 8 MONTHS AND 1,966 MILES LATER, THE FUEL PUMP WENT OUT AGAIN (MILEAGE 49,732).  AS WHITMAN FORD WAS NO LONGER IN BUSINESS, I TOOK IT TO BRONDES FORD, 5545 SECOR RD., TOLEDO, OH  43623, WHERE THEY REPLACED THE FUEL PUMP UNDER WARRANTY.  ON 4/17/2012, 7 MONTHS AND 994 MILES LATER, THE FUEL PUMP WENT OUT AGAIN (MILEAGE 50,726).  I TOOK IT BACK TO BRONDES FORD WHERE THEY REPLACED IT AGAIN AND THIS TIME I HAD TO PAY $709.21 BECAUSE THEY SAID THE PART WASN'T UNDER WARRANTY PER FORD'S POLICY.  THE SERVICE MANAGER TOLD ME THAT THE WARRANTY ON THE SECOND ONE REVERTS BACK TO THE FUEL PUMP REPLACED ON 1/25/2011. SHOULDN'T THERE HAVE BEEN A WARRANTY ON THE FUEL PUMP INSTALLED ON 9/22/2011?  THE ORIGINAL FUEL PUMP LASTED ALMOST 10 YEARS AND 47,766 MILES.  THE FIRST REPLACEMENT FUEL PUMP LASTED 8 MONTHS AND ONLY 1,966 MILES.  THE SECOND REPLACEMENT FUEL PUMP LASTED 7 MONTHS AND 994 MILES.   I CONTACTED FORD BY EMAIL AND THEIR RESPONSE WAS THAT THE WARRANTY ON THE FUEL PUMP HAD EXPIRED AND THEY WERE SORRY THEY COULD NOT DO ANYTHING FOR ME.  AS TO THE QUALITY OF THE FUEL PUMPS, THEIR RESPONSE WAS \"AS OUR DEALERSHIPS SERVE AS OUR MECHANICAL/TECHNICAL EXPERTS, THEY ARE IN THE BEST POSITION TO ADVISE YOU WHY THE REPLACEMENT FUEL PUMPS FAILED EARLIER THAN THE FUEL PUMP THAT CAME WITH YOUR VEHICLE.\" IT SEEMS TO ME THAT THE QUALITY OF THESE FUEL PUMPS PROVIDED BY FORD IS QUESTIONABLE.  THREE FUEL PUMPS INSTALLED IN 15 MONTHS, DOES THAT SEEM REASONABLE TO YOU? ARE THEY DEFECTIVE, AND IS IT FAIR THAT I SHOULD HAVE TO PAY FOR SUCH POOR QUALITY?  I WOULD LIKE TO HEAR FROM YOU CONCERNING THIS MATTER AND HOPE SOMEONE WILL RESPOND WITHIN A REASONABLE TIME.  THANK YOU.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).  *TR","products":[{"type":"Vehicle","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"}]}]}