{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10459907,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/24/2012","dateComplaintFiled":"05/29/2012","vin":"2FMZA53493B","components":"STRUCTURE","summary":"MY DEALERSHIP JUST CONFIRMED THAT THE FRONT (PASSENGER) SIDE ENGINE MOUNT THAT IS PART OF THE SUBFRAME HAS CORROSION TO THE EXTENT THAT THERE ARE TWO PERFORATIONS COMPLETELY THROUGH THE ENGINE MOUNT.  I WAS TOLD THAT THE RECALL FOR THE SUBFRAME HAS CLOSED AND THAT THERE IS NO RECOURSE FOR GETTING FINANCIAL ASSISTANCE WITH THIS.  HOWEVER, THE SERVICE MANAGER ([XXX]) ALSO ADMITTED THAT THE EXTENT OF CORROSION AND PERFORATION DID NOT OCCUR IN ONE YEAR ( I HAD THE ORIGINAL RECALL SERVICE DONE IN MAY OF 2011).  THEREFORE, I QUESTION WHY THEY DID NOT BRING THIS TO ATTENTION OF THE RECALL AND INCLUDE THE REPAIR ACCORDINGLY.  THIS IS A SAFETY ISSUE AND I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME.  THE DEALERSHIP WHERE I HAD THE SERVICE PERFORMED IS ROY O'BRIEN FORD IN ST. CLAIRE SHORES MI AND THEIR PHONE NUMBER IS 586-776-7600.      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"FORD","productModel":"WINDSTAR","manufacturer":"Ford Motor Company"}]}]}