{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10464252,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/25/2012","dateComplaintFiled":"07/05/2012","vin":"1FTRF14564N","components":"ELECTRICAL SYSTEM,STRUCTURE,VISIBILITY/WIPER","summary":"IN LATE-JUNE 2012 A LOUD CLUNK/THUD/POP/SMALL EXPLOSION OCCURRED IN THE PASSENGER-SIDE DOOR OF MY 2004 FORD F-150 REGULAR CAB TRUCK, WHILE THE VEHICLE WAS STOPPED AND IDLING, AND THE WINDOW DROPPED INTO THE DOOR FRAME. WHEN I RETURNED HOME I REMOVED THE DOOR PANEL AND DISCOVERED THAT A SMALL PIECE OF MOLDED PLASTIC, 1 1/8\" X 1 7/8\" (PROBABLE COST TO FORD ABOUT 39 CENTS) ON THE WINDOW REGULATOR HAD DISINTEGRATED/FAILED, ALLOWING THE REGULATOR CABLE TO RELEASE THE WINDOW.  I HAVE FOUND A REPLACEMENT WINDOW REGULATOR ON THE INTERNET FOR $70 (FORD CHARGES $175 FOR THE PART) AND WILL REPAIR THE DEFECTIVE ITEM MYSELF.  I NOTIFIED FORD OF THE FAILURE OF A LESS-THAN-QUALITY PLASTIC PIECE ON THE REGULATOR AND ASKED FOR REIMBURSEMENT.  FORD RESPONDED:  \"THERE ARE NO FACTORY WARRANTIES OR PROGRAMS IN EFFECT ON YOUR VEHICLE THAT WOULD PROVIDE FINANCIAL ASSISTANCE FOR YOUR CURRENT VEHICLE CONCERN.\" HOWEVER, THEY DID ADD: \"RECOMMEND THAT YOU KEEP YOUR REPAIR RECEIPTS IN CASE FORD INITIATES A RECALL OR CUSTOMER SATISFACTION PROGRAM IN THE FUTURE BASED ON CUSTOMER FEEDBACK OR FURTHER ENGINEERING REVIEW OF SIMILAR COMPLAINTS.\"  I SEE FROM THE LARGE NUMBER OF COMPLAINTS ON THIS WEBSITE BY FORD TRUCK OWNERS THAT I AM BUT ONE OF HUNDREDS WHO HAVE BEEN AFFECTED, AND OBVIOUSLY, THERE WILL BE HUNDREDS MORE; THE ODDS ARE VERY HIGH THAT THE MAJORITY OF THE PLASTIC PIECES ON FORD TRUCK WINDOW REGULATORS WILL FAIL SOONER OR LATER, AND I SERIOUSLY DOUBT THAT THE 2004 FORD F-150 TRUCK IS THE ONLY MODEL YEAR THAT CONTAINS PLASTIC PARTS IN THE WINDOW REGULATORS.  $70 TO REPLACE A FAILED PIECE OF PLASTIC THAT INITIALLY PROBABLY COST FORD ABOUT 39 CENTS TO PRODUCE IS A SAD COMMENTARY ON QUALITY.  *TR","products":[{"type":"Vehicle","productYear":"2004","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}