{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10464374,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2012","dateComplaintFiled":"07/06/2012","vin":"1FMHK7D89BG","components":"STEERING","summary":"I WAS STARTING TO BACK OUT OF A PARKING LOT AND THE STABILITRAC LIGHTS CAME ON.  THE STEERING GOT TIGHT AND THERE WAS LITTLE MOVEMENT TO TURN THE WHEEL RIGHT OR LEFT.  I PULLED A FEW FEET BACK IN THE PARKING STALL, TURNED THE CAR OFF, AND RESTARTED IT AGAIN.  EVERYTHING SEEMED FINE FOR A MILE OR SO AND THE LIGHTS CAME BACK ON.  I COULD BARELY TURN THE WHEEL. I GOT A TOW TO THE DEALERSHIP.  THEY HAD TO ORDER AND REPLACE THE STEERING PUMP.  THIS HAPPENED A SECOND TIME THREE DAYS AGO, ON 7/2/12.  THE DEALERSHIP HAD TO AGAIN REPLACE THE STEERING PUMP.  I HAVE NO CONFIDENCE THAT THIS WILL NOT HAPPEN AGAIN.  THIS SECOND TIME I HAD MY TWO 7-YEAR-OLDS IN THE CAR AND WAS TRAVELING ABOUT 40MPH DOWN A MAJOR STREET.  THE SAME LIGHTS CAME ON AND THE STEERING WHEEL TIGHTENED.  I COULD BARELY TURN THE WHEEL.  LUCKILY I WAS CLOSE TO HOME, BUT STILL HAD TO MAKE 5 TURNS.  I WAS TURNING THE STEERING WHEEL SO HARD THAT I FELT LIKE I WAS GOING TO BREAK IT.  IT TOOK ALL MY ARM STRENGTH TO MAKE THE TURNS.  I WOULD TURN THE SIGNAL ON AND IT WOULD BLINK ONCE AND GO OFF ALSO.  IT IS SCARY WHEN IT HAPPENS AND AS MENTIONED, I HAVE NO FAITH THAT IT WON'T HAPPEN AGAIN.  AND THIS VEHICLE IS JUST NOW A YEAR OLD.  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}