{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10473845,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2012","dateComplaintFiled":"09/04/2012","vin":"2MRZA21205B","components":"POWER TRAIN,ENGINE","summary":"I RECEIVED A RECALL NOTICE -  11S25/NHTSA RECALL 12V-006 IN MARCH, 2012. THIS RECALL RELATES IS REGARDING A WORN SPLINE IN THE TRANSMISSION TORQUE CONVERTER. FORD CLAIMS PARTS WOULD BE IN 2ND QUARTER  OF  2012.  I CALLED MY DEALER, AND TOLD PARTS WILL NOT BE IN  UNTIL 1ST WEEK IN JUNE. WAITED.  CALLED DEALER AND FORD - PARTS NOW WILL BE IN THE END OF JUNE. SO I CALLED [XXX]  AT VEHICLE SAFETY HOTLINE CASE # [XXX] AND MADE COMPLAINT.    CALLED FTC ON 6/7/12 AND ALSO MADE COMPLAINT. REFERENCE # [XXX].    JUNE AND THEN JULY CAME AND WENT - NO PARTS.    AUGUST - I RECEIVE A LETTER FROM FORD STATING THE PARTS ARE IN, AND THEY WANT TO HAVE THE \"RECALL PERFORMED AS SOON AS POSSIBLE\"   CALLED MY FORD DEALER  THE DAY THE LETTER ARRIVED- THEY CLAIM THEY DO NOT HAVE THE PARTS YET, AND THEY WOULD CALL.   IT IS SEPTEMBER 4. LABOR DAY HAS COME AND GONE - NO FIXED VAN.  OBVIOUSLY THEY SAY RECALL, BUT HAVE NO INTENTION OF FIXING MY VEHICLE.     FEBRUARY 19, 2009 MY VAN BROKE DOWN.  I NEEDED TO REPLACE MY TRANSMISSION DUE TO \"ELECTRONIC TRANSMISSION DIAG NO PUMP PRESSURE HAS INTERNAL BROKEN PART NEED TO R&I TRANS-AXLE. FOUND STRIPPED PUMP SHAFT INTO TORQUE. REPLACED TORQUE CONVERTER\" THIS COST ME $1829.60.  I STILL HAVE THE ORIGINAL RECEIPT. MY DEALER IS CLAIMING I CANNOT EVEN SUBMIT THIS BILL TO FORD FOR \"POTENTIALLY\"  REIMBURSEMENT, (BY A FORD COMMITTEE OF COURSE) FOR THIS UNTIL MY VAN IS WORKED ON - ONCE HE PARTS FROM THE RECALL ARE IN. I FEEL I HAVE PAID FOR THIS RECALL ALREADY, AND AM BEING TOTALLY SCREWED.  PLEASE ADVISE.     THANK YOU FOR YOU TIME -        INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"MERCURY","productModel":"MONTEREY","manufacturer":"Ford Motor Company"}]}]}