{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10477159,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2011","dateComplaintFiled":"09/26/2012","vin":"1G1ND52J53M","components":"ELECTRICAL SYSTEM","summary":"THE IGNITION/PASSLOCK SYSTEM PROBLEM OF INTERMITTENT NO START THAT MANY OTHERS HAVE WITH THE 2003 MALIBU LEFT ME STALLED IN TRAFFIC. LUCKY FOR ME THERE WAS NO ACCIDENT (NOT YET ANYWAY).      I HAVE BEEN DEALING WITH THIS PROBLEM FOR A COUPLE OF YEARS BY DOING THE 10 MINUTE RESET AS DESCRIBED IN THE OWNERS MANUAL.     I TOOK IT TO THE DEALER WHO REPLACED CONTROL & CABLE BINDING. REPLACED FLOOR SHIFT CONTROL. REPLACED SHIFTER CABLE & IGNITION SWITCH CABLE. THE PROBLEM REMAINS.  I BASICALLY GAVE UP COMPLAINING TO THE DEALER AND WENT BACK TO THE 10 MINUTE RESET PROCEDURE. A COUPLE HUNDRED DOLLARS DOWN THE DRAIN.    MY SON ASKED WHY THE CAR WAS NEVER FIXED.  HE FOUND THE TECHNICAL SERVICE BULLETIN DESCRIBING THE EXACT PROBLEM AS I AND MANY OTHERS HAVE WITH THE 2003 MALIBU:  IT STATES THAT \"ENGINEERING WOULD LIKE TO INSPECT ANY VEHICLE BEFORE THE ACTUAL REPAIR HAS BEEN PERFORMED WHERE THE REPAIR DIAGNOSIS LEADS TO REPLACING THE IGNITION LOCK CYLINDER FOR AN INTERMITTENT OR HARD NO START TYPE OF CONDITION OR CUSTOMER COMPLAINT.\"     (NHTSA ITEM NUMBER 10002562) (SERVICE BULLETIN #022003).     MY SON COMPLAINED TO THE DEALER AND WAS TOLD THEY FIXED THE STALLING PROBLEM.  THEY SAID I DIDN'T MENTION ANYTHING ABOUT THE IGNITION LOCK CYLINDER.      MY STATEMENT IN THE SERVICE ORDER READS AS FOLLOWS: OWNER STATES CAN'T TURN IGNITION LOCK CYLINDER AT TIMES.  FROM WHAT I HAVE LEARNED, THE IGNITION LOCK CYLINDER SHOULD HAVE BEEN REPLACED.     THE IGNITION/PASSLOCK SYSTEM IS DEFECTIVE AND SHOULD HAVE NEVER BEEN INSTALLED IN THE 2003 MALIBU. GM KNEW THIS BUT INSTALLED IT ANYWAYS.  THEY EVEN HAVE A REMEDY IN THEIR OWNERS MANUAL DESCRIBING THE 10 MINUTE RESET SOLUTION.    GM CREATES THE PROBLEM AND THEN HAVE UNSUSPECTING CUSTOMERS PAY $$$$$ TO FIX SOMETHING ELSE INSTEAD OF FIXING THE REAL PROBLEM.      THIS DEFECT IS AN UNSAFE AND AN UNETHICAL SCAM!!!!!!!!!!  *TR","products":[{"type":"Vehicle","productYear":"2003","productMake":"CHEVROLET","productModel":"MALIBU","manufacturer":"General Motors, LLC"}]}]}