{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10483598,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2010","dateComplaintFiled":"11/07/2012","vin":"1FMCU59H78K","components":"POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY","summary":"A PROBLEM THAT SURFACED AGAIN AFTER EXPERIENCES MANY TIMES SINCE THE ABOVE MENTIONED INCIDENT DATE:    A WRENCH SIGN WAS COMING ON THE DASHBOARD FREQUENTLY, AND SOMETIMES DISAPPEARED ITSELF WITHOUT DOING ANYTHING.SIMILAR SIGN OR INDICATION FOR OIL CHANGE WAS ALSO EXPERIENCED EVEN AFTER A SCHEDULED OIL CHANGE WAS DONE WITH THE DEALER. WHEN THE PROBLEM WAS REPORTED IN EARLY PERIOD, I (THE CUSTOMER) WAS ADVISED TO DISREGARD, BECAUSE THE MECHANIC FORGOT TO RESET AFTER THE OIL SERVICE,      WHEN FORD CUSTOMER SERVICE WAS NOTIFIED TODAY (11/7/12), IT WAS ACKNOWLEDGED AS A SERVICE ISSUE, WHICH I DO NOT AGREE. SINCE THE PROBLEM EXISTED WHEN THE VEHICLE WAS NEW IN EARLY STAGES AFTER THE PURCHASE, MY CONCERN IS THAT THIS IS A MANUFACTURING DEFECT WITH BATTERY DOOR WHICH MALFUNCTIONS, AND DOES NOT ALLOW VENTILATION ON & OFF.     THE BATTERY WAS DOWN, ALL CONTROLS DISAPPEARED AND THE CAR WAS LOCKED IN POSITION ABOUT TWO YEARS AGO (APPROXIMATE JUNE 2010). THAT TIME A MAJOR SERVICE WAS PERFORMED, WHICH REQUIRED A MONTH LONG PERIOD TO FIX IT. (SAFECAR REFERENCE 365127). UNFORTUNATELY, I NEVER HEARD BACK FROM YOUR OFFICE ON THIS PAST ISSUE AND COMPLAINT.    SINCE BOTH PROBLEMS HAVE TO DO WITH BATTERY AND MONITORING DEVICES, I WOULD LIKE TO INFORM FOR SAFETY OF ALL USING THIS MODEL.    PLEASE LET ME KNOW YOUR FINDINGS ON BATTERY VENT DOOR FUNCTIONING. THANKS  *TR","products":[{"type":"Vehicle","productYear":"2008","productMake":"FORD","productModel":"ESCAPE HYBRID","manufacturer":"Ford Motor Company"}]}]}