{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10484665,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2012","dateComplaintFiled":"11/14/2012","vin":"3VWSF71K17M","components":"POWER TRAIN","summary":"TIPTRONIC TRANSMISSION FAILURE TO  DEFECTIVE VALVE BODY THAT SHOULD HAVE BEEN COVERED UNDER EXTENDED WARRANTY BUT DENIED BY VW.  TOOK CAR IN SEVERAL TIMES DURING THE EXTENDED WARRANTY PERIOD THAT I PURCHASED, ONE TIME FOR SHIFTING ISSUES AT LOW SPEEDS.  THEY WERE UNABLE TO DUPLICATE PROBLEM AND THERE WERE NO ERROR CODES.  THE EXTENDED WARRANTY THAT I PURCHASED BUT THE EXTENDED WARRANTY ISSUED BY VW WAS GOOD FOR 7 YEARS OR 100,000.  AT APPROXIMATELY 99,500 PROBLEM HAD BEEN GETTING WORSE SO I TOOK IT BACK TO THE DEALERSHIP.  I WAS INFORMED THAT IT STILL WAS NOT THROWING AN ERROR CODE BUT IN THE MASTER TECHNICIAN'S OPINION, THE TRANSMISSION HAD A PROBLEM BUT IT WAS NOT THE FAULT OF THE VALVE BODY, THE COVERED PART.  ALSO, THIS IS A NON-SERVICEABLE TRANSMISSION MEANING THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED RATHER THAN REBUILDING.  TOOK TO AN INDEPENDENT SERVICE CENTER WHO DIAGNOSED IT AS A DEFECTIVE VALVE BODY (THE PART COVERED UNDER THE EXTENDED WARRANTY).  IN THE PROCESS OF REPLACING THE DEFECTIVE PART, A REBUILD KIT AND TORQUE CONVERTER WERE REPLACED AS PART OF THIS PROCESS.  SUBMITTED THE INVOICES TO VW.  RECEIVED LETTER THAT PAYMENT FOR REPAIRS WAS DENIED BECAUSE THE INVOICES THAT I SUBMITTED  STATED THAT \"THE REPAIR PERFORMED WERE TO REPLACE THE ENTIRE TRANSMISSION AND TORQUE CONVERTER\".  NOT TRUE.  CALLED CUSTOMER SERVICE.  DETAILED EVERYTHING I DID HERE.  AFTER SOME CHECKING, THE REPRESENTATIVE \"REGRETTED\" TO INFORM ME THAT THEY COULD NOT HELP IN COVERING THE COSTS OF THE REPAIR.  TO SAY THAT I AM FRUSTRATED BEYOND BELIEF IS PUTTING IT MILDLY.  *TR","products":[{"type":"Vehicle","productYear":"2007","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}