{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10487802,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/20/2012","dateComplaintFiled":"12/09/2012","vin":"2FMDA57625B","components":"POWER TRAIN","summary":"TRANSMISSION SEEMED TO BE ACTING UP TRYING TO MAINTAIN HIGHWAY CRUISING SPEEDS, 55-65 MPH.  KEPT SHUTTERING AND VIBRATING.  BALISE FORD IN HYANNIS MA FOUND A PROBLEM IN THE TRANSMISSION.  THEY HAD THE VEHICLE FOR APPROXIMATELY 60 DAYS TIME.  DURING THAT TIME THEY REMOVED THE TRANSMISSION UNDER THE DIRECTION OF FORD ESP EXTENDED WARRANTY CENTER APPROXIMATELY 8 TIMES, REPLACING A NEW AND DIFFERENT PART EACH TIME THEY REMOVED THE TRANSMISSION AND REINSTALLED IT.  AFTER THE REPAIR \"ATTEMPT\" EXCEEDED THE REPLACED VALUE, FORD ESP EXTENDED WARRANTY PROGRAM DECIDED TO REPLACE THE ENTIRE TRANSMISSION WITH A FORD FACTORY REBUILT TRANSMISSION.  AFTER THE TRANSMISSION WAS REPLACED THE VEHICLE STARTED DOING THE SAME THING ALL OVER AGAIN.  WE THEN GOT A RECALL ON THE VEHICLE AND INQUIRED.  COME TO FIND OUT THE TORQUE CONVERTER WAS THE PROBLEM AND THE REBUILT TRANSMISSION FROM FORD FACTORY HAD ONE OF THE BAD CONVERTERS AND THAT NEEDED TO REPLACED AS SOON AS PARTS WERE AVAILABLE.  THE NEW CONVERTER CAME IN AND WAS INSTALLED IN THE VEHICLE APPROXIMATELY AUGUST 2012.  LATE NOVEMBER 2012 THE VEHICLE, NOW WITH 46,000 ONE OWNER PAMPERED MILES ON IT IS DOING THE SAME THING.  THE VEHICLE SHUTTERS WHEN FLOATING IN AND OUT OF GEARS WHEN TRYING TO MAINTAIN HIGHWAY SPEEDS, 55 - 65 MPH.  WHEN THIS OCCURS YOU CAN FEEL THE RUMBLE IN THE VEHICLE AND THE TACHOMETER NEEDLE JUMPS AROUND.  THIS VEHICLE IS MY MOTHER'S ONLY MEANS OF TRANSPORTATION AND SHE IS A 72 YEAR OLD WOMAN WHO HAS HAD 2 TOTAL KNEES REPLACEMENTS.  I PURCHASED THIS VEHICLE BRAND NEW FOR HER THINKING IT WOULD BE A DEPENDABLE VEHICLE, AND WITH HER LOW AMOUNT OF MILES DRIVEN YEAR, ASSUMED IT WOULD LAST AN EASY 10 YEARS.  NOT THE CASE.  I AM AFRAID TO HAVE HER USE THIS VEHICLE AND FORD NEEDS TO STEP UP TO THE PLATE AND FIX IT ONCE AND FOR ALL OR REPLACE THE VEHICLE FOR US. *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"FORD","productModel":"FREESTAR","manufacturer":"Ford Motor Company"}]}]}