{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10496045,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2012","dateComplaintFiled":"02/01/2013","vin":"","components":"SERVICE BRAKES","summary":"OUR TAURUS BRAKES SQUEAK LOUDLY IN EITHER FORWARD OR REVERSE.  THEY ALSO GRIND WHEN COMING TO A MODERATE STOP.  HAVE TAKEN TO DEALER 4 TIMES AND EVEN HAVE A CUSTOMER CASE NUMBER WITH FORD.  IT SOUNDS LIKE A 72 PINTO WITH 200,000 MILES ON IT; NOT A BRAND NEW CAR!  FORD DEALER HEARD THE NOISE BUT WAS TOLD BY FORD THAT THIS IS \"NORMAL\" ON THIS MODEL.  I'M AFRAID TO DRIVE THE CAR AND EVEN MORE FEARFUL TO LET MY TWO TEENAGE DRIVER GET BEHIND THE WHEEL OF THIS CAR FOR FEAR SOMETHING MAY HAPPEN WHILE THEY ARE DRIVING IT.  FORD DOES NOT SEEM TO CAR.  I HAVE BEEN A LOYAL FORD CUSTOMER FOR YEARS AND HAVE PURCHASED AT LEAST 5 NEW FORDS IN THE LAST 10 YEARS.  I'M GOING TO HAVE TO RETHINK THAT DECISION.  NO ONE SEEMS TO CARE OR EVEN WANTS TO LOOK FARTHER INTO THIS EVEN THOUGH THE DEALER HAS HEARD AND VERIFIED THE NOISE.  THEY STILL CONTINUE TO MAINTAIN THAT THIS NOISE IS \"NORMAL\".  *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"TAURUS","manufacturer":"Ford Motor Company"}]}]}