{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10498152,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2013","dateComplaintFiled":"02/14/2013","vin":"1N4AL21EX9N","components":"STEERING","summary":"DROVE MY CAR TO AN APPT AND WHEN I CAME OUT IT WOULDN'T START. TRIED JUMPING BATTERY, DID NOT WORK. CHANGED THE BATTERY IN KEY FOB AND IT STILL DIDN'T WORK. I BROUGHT MY BACK-UP KEY OVER TO THE CAR AND THAT ONE DID NOT WORK EITHER. HAD IT TOWED TO THE NISSAN DEALER AND THEY DIAGNOSED IT AS THE STEERING WHEEL MECHANISM AND THE PART WAS ON A 7-10 DAY BACK ORDER. I PAID AN ADDITIONAL  $50 TO EXPEDITE THE PART. IT TOOK 7 DAYS TO GET MY CAR REPAIRED. I CONTACTED NISSAN USA, DESCRIBED THE SITUATION AND SENT THEM A HYPERLINK THAT HAD ANECDOTES OF STEERING ISSUES FROM OTHER 09 ALTIMA OWNERS AND REQUESTED THAT THEY COVER THE REPAIR. SOMEONE FROM NISSAN CALLED ME AND I RETURNED HIS  CALL 2 TIMES WITHOUT A RETURN CALL. ON THE THIRD MESSAGE I AND TOLD HIM I WOULD ESCALATE THE CALL IF I DID NOT HEAR BACK FROM HIM. THAT PROMPTED HIM TO RETURN MY CALL AND HE STATED THEY WOULD NOT COVER THE COST BECAUSE I DON'T TAKE MY CAR TO NISSAN FOR SCHEDULED SERVICE. I TOLD HIM I WAS NOT GOING TO REST UNTIL I GET NISSAN TO COVER THIS AND HE BASICALLY TOLD ME HE HAD THE FINAL SAY. I AM CONTACTING MY LOCAL NEWS STATION AND MY STATE AG FOR RESOLUTION. PLEASE DO THE SAME! I AM OUT $960 FOR THE REPAIR. *TR","products":[{"type":"Vehicle","productYear":"2009","productMake":"NISSAN","productModel":"ALTIMA","manufacturer":"Nissan North America, Inc."}]}]}