{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10509101,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2013","dateComplaintFiled":"04/22/2013","vin":"2C4GM68415R","components":"POWER TRAIN,STRUCTURE,ENGINE","summary":"THE SUBFRAME (WHICH HOLDS UP THE ENGINE) HAS THOROUGHLY RUSTED THROUGH CREATING THE DANGER OF THE ENGINE AND TRANSMISSION FALLING FROM THE FRAME.  I AM TOLD THE CAR IS UNSAFE TO DRIVE.  CHRYSLER HAS ACKNOWLEDGED A DEFECT IN MATERIALS USED TO CONSTRUCT CARS IN FEBRUARY AND MARCH OF 2004 AND HAS EXTENDED THE WARRANTY TO 150,000 MILES FOR THOSE VEHICLES.  AS MINE WAS PRODUCED 4 MONTHS LATER THEY ARE DENYING ANY LIABILITY AND REFUSING ANY ASSISTANCE.  THE DEFECT IS IDENTICAL TO ONE THAT IS COVERED ON CARS MADE 4 MONTHS PRIOR , AND THEY HAVE BEEN UNABLE TO PROVIDE ANY DOCUMENTATION SHOWING THE MATERIAL USED ON MY VEHICLE IS NOT FROM THE DEFECTIVE BATCH. I MAY HAVE DEFECTIVE PARTS BUT THEY CANNOT PROVIDE A METHOD TO IDENTIFY THOSE DEFECTIVE PARTS.  CHRYSLER IS UNWILLING TO EVEN EXAMINE THE VEHICLE, INSTEAD USING THE VIN AS THEIR ONLY REFERENCE AS TO COVERAGE.  I FOUND IT INTERESTING THAT WHEN I REFERENCED OTHERS RECEIVING ASSISTANCE OUTSIDE THE PARAMETERS OF THE EXTENDED WARRANTY I WAS TOLD THAT BASED ON CUSTOMER LOYALTY THERE MAY BE ASSISTANCE FOR SOME BUT IT WAS NOT AVAILABLE TO ME.  I AM CONCERNED THAT CUSTOMER LOYALTY PLAYS A ROLE IN THE SAFETY OF THEIR (PAST) CUSTOMERS.  I'M NOT SURE HOW MANY PEOPLE EXPECT THEIR FRAME TO FAIL IN 8 YEARS BUT THIS COULD BE A MAJOR SAFETY FACTOR FOR BOTH PASSENGERS AND ANY VEHICLE AROUND THEM WHEN AN ENGINE FALLS FROM A CAR.  HOW MANY COMPLAINTS ARE NEEDED BEFORE ACTION IS TAKEN?  *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}