{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10520960,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2013","dateComplaintFiled":"06/20/2013","vin":"WAUBGAFL9DA","components":"STEERING","summary":"THE POWER STEERING IN MY NEW 2013 AUDI S4 FAILED WHILE DRIVING 4 DAYS AFTER PURCHASE. I COULDN'T TURN THE WHEEL AND NEEDED LOT OF EFFORT TO TURN IT. I LUCKILY MANAGED TO GET BACK HOME.  THE POWER STEERING MALFUNCTION SHOWED UP ON CONSOLE WHEN I WAS GOING AT 35MPH AND I PANICKED BUT MANAGED TO CONTROL THE CAR. I COULDN'T EVEN PARK THE CAR.AS I TOOK THE CAR FROM A DEALER WHO IS 40MILES AWAY FROM MY PLACE I HAD TO CALL THEM BUT THEY MENTIONED THAT THEY CANT TOW THE CAR 40MILES AND GAVE A NEARBY SERVICE ADDRESS. WHEN I CALLED THE NEARBY SERVICE THEY SAID THAT THEY DON'T HAVE ANY LOANERS AND CANT HELP. MY PURCHASE DEALER FINALLY SENT A TOW TRUCK AND I HAD TO GO ALONG WITH THEM AT 9 PM TO THE SERVICE CENTER AND EVEN THEY MENTIONED THAT THEY DON?T HAVE LOANERS AVAILABLE. LUCKILY A LADY THEN JUST DROPPED HER LOANER CAR WHICH WAS GIVEN TO ME. THE SERVICE CENTER MENTIONED THAT THE POWER STEERING MODULE FAILED AND NEEDS TO BE REPLACED. I WAS SHOCKED TO SEE STEERING FAILURE ON A 4 DAYS OLD AUDI  I CLEARLY MENTIONED THE DEALER THAT I WONT BE TAKING THE OLD CAR AND ASKED FOR A NEW ONE. ITS BEEN MORE THAN A WEEK AND THE AUDI RESPONSE WAS SOO SICK THEY CANT FIND A SIMILAR CAR FOR ME. IF THE COLOR MATCHES THEN THE OPTIONS I PREFERRED WOULDN'T OR IF THEY MATCH THE COLOR WOULDN'T. I AM SOO FRUSTRATED THAT EVEN THE SO CALLED PREMIUM BRAND CANT EVEN SATISFY THEIR CUSTOMER WITH WHAT THEY WANT? THEY DECIDED WHAT CAR I SHOULD BE TAKING BY GIVING ME VERY FEW OPTIONS WHICH DOESN?T SATISFY WHAT I WANT EVEN AFTER SPENDING A LOT. THE STEERING FAILURE IS SUCH A LIFE HAZARD AND WOULD HAVE CAUSED AN ACCIDENT. SOME SERIOUS ACTION NEEDS TO BE TAKEN ON THIS BUT DON'T KNOW WHOM TO CONTACT. I DON'T KNOW IF THERE ARE ANY REGION WISE HEAD FOR AUDI WITH WHOM  I DEFINITELY WANT TO TALK BUT THE ADVOCATE SAYS THAT THEY CANT HELP. THIS IS THE MOST SCARED AND FRUSTRATED EXPERIENCE OF OWNING A PREMIUM BRAND LIKE AUDI.  *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"AUDI","productModel":"S4","manufacturer":"Volkswagen Group of America, Inc."}]}]}