{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10536624,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2013","dateComplaintFiled":"08/21/2013","vin":"1J4GK48K44W","components":"TRAILER HITCHES","summary":"2004 JEEP LIBERTY.  CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AND SEEKS REIMBURSEMENT.  *SMD  THE CONSUMER STATED AFTER PURCHASING THE VEHICLE, HE WAS ADVISED BY THE LOCAL DEALERSHIP NOT TO INSTALL A TRAILER HITCH, AS CHRYSLER WOULD INSTALL IT IN THE BEGINNING OF JULY 2013. THE CONSUMER IS DISABLED AND HE NEEDED TO RELOCATE AND NEEDED A TRAILER TO PULL A U-HALL TO MOVE. AFTER REPEATED ATTEMPTS WITH JEEP/CHRYSLER, HE WAS TURNED DOWN WITH A VARIETY OF EXCUSES. THE CONSUMER WAS FINALLY FORCED TO HAVE A HITCH PROFESSIONALLY INSTALLED.","products":[{"type":"Vehicle","productYear":"2004","productMake":"JEEP","productModel":"LIBERTY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}