{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10536726,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2013","dateComplaintFiled":"08/22/2013","vin":"1J8HR58N66C","components":"POWER TRAIN,ELECTRICAL SYSTEM","summary":"I RECEIVED A RECALL LETTER IN JUNE 2013 FROM CHRYSLER RECALL N23/NHTSA 13V-175 TRANSFER CASE ACTUATOR. STATING SOFTWARE WAS NOT AVAILABLE JUST YET TO FIX. THEN IN AUGUST 2013 RECEIVED A SECOND RECALL NOTICE EXPLAINING THAT THE SOFTWARE IS NOW AVAILABLE FOR THE RECALL TO BE RESOLVED. ALL I HAVE TO DO IS GO TO A CHRYSLER/DODGE/JEEP DEALERSHIP AND HAVE THE SOFTWARE REPROGRAM THE FINAL DRIVE CONTROLLER MODULE.ON AUGUST 13/2013 I HAD THE RECALL SERVICED AT JOHNSON DODGE DEALERSHIP IN  BUDD LAKE NJ ( 481 RT 46 BUDD LAKE NJ 07828). THEY DID SERVICE MY VEHICLE FOR SAID RECALL. THE NEXT DAY AND EVERYDAY SINCE I HAVE A WARNING LIGHT ON MY DASH STATING\"\"SERVICE 4WD SYSTEM\". I READ THE CAR MANUAL AND DID SOME TROUBLE SHOOTING, BUT LIGHT STILL ON. I TRIED TO PUT VEHICLE INTO 4WD LO, AS INSTRUCTED BY THE CAR MANUAL. RESULT, IS DOESN'T GO INTO 4WD LO, WARNING MESSAGE STILL COMING ON. I MADE AN APPOINTMENT  (AUGUST 22/2013) FOR THE SAME DEALER TO INSPECT THIS ISSUE BECAUSE I DO BELIEVE POSSIBLY SOMETHING WAS EITHER DONE INCORRECTLY, OR WRONG SOFTWARE. END RESULT FROM SECOND VISIT TO DEALER IS , MY TRANSFER CASE ACTUATOR NEEDS REPLACING !! ($600 PLUS TAX) . THEY WILL REPLACE IT, BUT I FEEL THE TWO ISSUES ARE RELATED, AND I SHOULD NOT HAVE TO PAY THE BILL. THE DEALER REINSPECTED ALL ABOVE COMPONENTS AND STATED THE SOFTWARE IS NOT WORKING PROPERLY WITH THE ACTUATOR? SO END RESULT IS THEY WANT TO REPLACE THE ACTUATOR. MY ORIGINAL RECALL LETTER SAID I MAY HAVE A FAULT IN THE ACTUATOR, BUT THE SECOND  LETTER STATED FOR THE NEW SOFTWARE TO FIX ALL. THE DEALER SAID THATS ALL THEY CAN DO! CALL CHRYSLER AND SEE WHAT THEY SAY. TRIED TO CALL A SECOND DEALER, ( DOVER DODGE IN RANDOLPH & ROCKAWAY NJ) AND STILL WAITING FOR A CALL BACK. I THEN CALLED A 800# FOR CHRYSLER A CUSTOMER HOT LINE (800-992-1997) GIVEN TO ME BY DEALER, THOSE TOO, I'M WAITING ON A RESOLUTION. [XXX].     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR","products":[{"type":"Vehicle","productYear":"2006","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}