{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10547529,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2009","dateComplaintFiled":"10/10/2013","vin":"4M2ZU86W32U","components":"VISIBILITY,STRUCTURE","summary":"HELLO AND GOOD DAY,    WHEN I 1ST PURCHASED MY MOUNTAINEER (PURCHASED USED WITH APPROX 119,000 MILES) I TOOK IT TO GET IT WASHED. WHEN I WAS GETTING IT WASHED THE REAR HATCH PANEL (THE RECTANGULAR PANEL UNDER THE GLASS WITH THE MAKE AND MODEL NAME) CRACKED AND BROKE APART.   I TRIED TO CONTACT FORD AND MERCURY CONCERNING THIS TO EXPLAIN WHAT HAPPENED AND HOW PART OF THE CAR LITERALLY FELL OFF. THEY INFORMED ME THAT THEY WOULD NOT RECALL THIS BUT THAT I COULD TAKE IT TO MY LOCAL DEALER AND THEY COULD FIX IT FOR $750!   I DID RESEARCH TO FIND, LITERALLY, THOUSANDS OF COMPLAINTS ABOUT THE SAME EXACT PROBLEM.   PEOPLE'S REAR HATCH PANELS ARE FALLING OFF WHILE DRIVING ALL THE TIME, I SEE IT ON THE ROAD ALOT.  SINCE THE PANEL FELL OFF, THE RETAINING METAL PIECE THAT HOLDS THE REATCH HATCH CLASP IN PLACE TO THE DOOR, IT RUSTING OFF. THIS IS BECAUSE THE PANEL IS BROKEN OFF AND WATER/ICE HAS RUSTED THE AREA, WHERE USUALLY WATER AND ICE COULD NOT REACH IT.   THIS SMALL PROBLEM IS NOT CAUSING MULTIPLE PROBLEMS.  I AM CONCERNED THAT MORE OF MY REAR PANEL WILL FLY OFF WHILE DRIVING AND CAUSE AN ACCIDENT  I AM CONCERNED THAT MY REAR HATCH PANEL WILL COME OPEN WHILE DRIVING (THE CLASP COULD RUST OFF ANYTIME) AND CAUSE AN ACCIDENT OR IT WILL FLY OPEN AND STUFF WILL FLY OUT OF MY CAR AND THEN CAUSE AN ACCIDENT  I AM CONCERNED THAT MY PANEL WILL OPEN WHILE PARKED AND MY CAR /POSSESSIONS WILL BE STOLEN  I AM CONCERNED THAT THE DOOR CLASP WILL CAUSE MY CAR ALARM (FACTORY) TO GO OFF AND RUN MY BATTER DOWN AND/OR SHORT OUT MY ELECTRICAL SYSTEM.    BELOW IS A LINK TO ONE FORUM WITH OVER #450 PEOPLE COMPLAINING ABOUT THE SAME PROBLEM  HTTP://WWW.TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/1223-FORD-CRACKED-TAILGATE-CLASS-ACTION-LAWSUIT    THANK YOU FOR YOUR TIME. *TR","products":[{"type":"Vehicle","productYear":"2002","productMake":"MERCURY","productModel":"MOUNTAINEER","manufacturer":"Ford Motor Company"}]}]}