{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10549366,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/26/2013","dateComplaintFiled":"10/24/2013","vin":"1J4RR6GT5BC","components":"ELECTRICAL SYSTEM","summary":"DURING THE SUMMER I WAS HAVING TROUBLE STARTING MY JEEP.  BY 8/26/2013 IT WOULD NOT START AT ALL.  I SCHEDULED AN APPOINTMENT AT THE LOCAL JEEP DEALER TO FIX THE PROBLEM. I TOOK THE JEEP IN AT THE FIRST AVAILABLE TIME, 9/9/2013.  WITHIN TWO DAYS THEY DIAGNOSED THE PROBLEM AS BEING THE TIPM UNIT.  THEY TOLD ME THAT THE UNIT WAS NOT AVAILABLE AND COULD NOT GIVE ME A TIME WHEN THE UNIT WOULD BE AVAILABLE.  THE SERVICE PERSON AT THE DEALERSHIP TOLD ME TO CONTACT JEEP DIRECTLY REGARDING THE PART.  I WAS ALSO TOLD THAT THE REPAIR COST FOR THE TIPM UNIT WOULD COST ME $1,050.    WHEN I CONTACTED A JEEP CUSTOMER SERVICE REPRESENTATIVE ON 9/13/2013 I WAS TOLD THE PART WAS ON EXTREME BACKORDER AND IT WOULD NOT BE A WARRANTY ITEM.  THE DEFECTIVE PART CAME INTO THE DEALERSHIP ON APPROXIMATELY 10/18/2013.  I WAS WITHOUT A RUNNING VEHICLE FOR 7 WEEKS.  THE DEALERSHIP AND JEEP SAID THAT BECAUSE I WAS OUTSIDE MY WARRANTY ON MILEAGE ONLY THAT THEY WOULD NOT WARRANTY THE PART.  THE WARRANTY FOR THE VEHICLE IS A 3 YEAR/36,000 MILE.  THE MILEAGE ON THE VEHICLE IS 68,491.  SO I AM OVER THE WARRANTY ON MILEAGE BUT UNDER THE WARRANTY FOR YEARS.  IN TALKING WITH THE SERVICE REPS THEY TOLD ME THAT THIS PROBLEM HAS OCCURRED IN CARS WELL UNDER THE 36,000 MILE THRESHOLD AND THEY COVERED  THE PART UNDER WARRANTY.  THE PROBLEM WITH THE PART IS NOT A RESULT OF MILEAGE, BUT A RESULT OF POOR DESIGNED OR BAD MANUFACTURING AND SHOULD BE COVERED UNDER THE WARRANTY OF THE VEHICLE.    *TR","products":[{"type":"Vehicle","productYear":"2011","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}