{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10554223,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2013","dateComplaintFiled":"11/30/2013","vin":"2C4GP44R55R","components":"TIRES,WHEELS","summary":"PROBLEM: I BOUGHT A NEW DODGE CARAVAN IN 2005, HAD A FLAT TIRE, AND THERE WAS NOT A SPARE TIRE UNDERNEATH THE VAN. I HAD NEVER HAD A FLAT TIRE ON THIS VAN, SO WHY WAS THERE NOT A SPARE TIRE OR SPARE TIRE COVER UNDERNEATH MY CAR?)  I HAD TO LITERALLY GET DOWN ON MY HANDS AND KNEES USING A CELLPHONE LIGHT  TO SEE UNDERNEATH THE DRIVER'S SIDE OF THE CAR TO DETERMINE WHY THE SPARE WOULD NOT LEASE. WE HAD NEVER HAD A FLAT IN THIS VAN BEFORE AND WE BOUGHT IT NEW AT HAYES CHRYSLER IN OAKWOOD, GEORGIA IN 2005. THE REASON I COULD NO GET THE SPARE TIRE TO RELEASE WAS BECAUSE I FINALLY DISCOVERED, THERE WAS NO SPARE TIRE NOR TIRE COVER IN THE SPARE TIRE STORAGE COMPARTMENT UNDERNEATH MY VAN.  MY SON AND I WERE STRANDED AT APPROXIMATELY 11:00 PM AT NIGHT ON THE SIDE OF I78 NEAR FULTON, MS.  NOT ONLY DID I, A WIFE AND MOM, HAVE TO FIGURE OUT WHAT TO DO, BUT HAD TO KEEP MY SON CALM.  HE WAS UNSURE ABOUT SAFETY. LATER, WHEN I CONTACTED THE DEALERSHIP, THEY OFFERED NO HELP. AFTER I FIRST DESCRIBED THE EVENTS THAT HAD TAKEN PLACE WITH MY HAVING A FLAT AND NO SPARE TIRE, THE HAYES CHRYSLER EMPLOYEE SAID, \"THAT TIRE WAS STOLEN!\"  I REPLIED, \"EXACTLY AND WE GET OUR CAR SERVICED AT YOUR DEALERSHIP SO CHECK YOUR RECORDS AND SEE WHO WORKED ON MY VAN.\"  NEEDLESS TO SAY, AFTER CHECKING WITH A MANAGER THE DEALERSHIP SIMPLY SAID THAT THEY HAD PERFORMED AN INSPECTION ON THE CAR WHEN THE CAR WAS BOUGHT (INFERRING THAT A SPARE WAS ON THE CAR).  TO REPLACE THE SPARE TIRE AND TIRE COVER THE DEALERSHIP WAS GOING TO CHARGE ME APPROXIMATELY $180.00.  I CONTACTED A AUTO SALVAGE STORE AND THEY VERIFIED THAT THEY HAD MANY COMPLAINTS (NOT NECESSARILY BECAUSE OF THIS DEALERSHIP OR FOR THE SAME REASONS) OF PEOPLE NEEDING A SPARE TIRE AND OFFERED TO SELL ME THE DOUGHNUT SIZED SPARE TIRE AND ITS COVER FOR $50.00.  I NEVER THOUGHT TO CHECK UNDERNEATH MY NEW CAR TO SEE IF THERE WAS A SPARE TIRE.  LESSON LEARNED.  *TR","products":[{"type":"Vehicle","productYear":"2005","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}