{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10554347,"manufacturer":"UNKNOWN MANUFACTURER","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/28/2013","dateComplaintFiled":"12/02/2013","vin":"","components":"CHILD SEAT","summary":"THE CROTCH BUCKLE ON MY SON'S CAR SEAT IS CONTINUALLY GETTING WORSE. IT FIRST STARTED UNBUCKLING ITSELF. AFTER A DAY OF THAT, IT BEGAN TO GET STUCK. IT IS GRADUALLY TAKING LONGER TO GET HIM OUT OF THE SEAT. IT HAS TAKEN ME OVER 4 MINUTES TO GET HIM UNBUCKLED. AS YOU CAN IMAGINE, IN THE INSTANCE OF AN ACCIDENT, SECONDS ARE CRUCIAL, AND I AM TALKING MINUTES! THAT IS A HUGE PROBLEM. MANY PEOPLE HAVE HAD THE SAME ISSUE. WHEN I CONTACTED GRACO, THEY JACKED AROUND UNTIL IT WOULD BE IMPOSSIBLE FOR ME TO GET THE PART BEFORE I HAD TO LEAVE FOR WORK. THEY TOLD ME IT WOULD TAKE 7 TO 10 DAYS TO RECEIVE THE PART. HOW IS IT LEGAL FOR THEM TO BE SO SLOW?! I CALLED BACK AND THE LADY SAID IT WOULD BE HERE IN 2 TO 3 DAYS. HAD THEY DONE IT RIGHT THE FIRST TIME, I WOULD HAVE ALREADY HAD THE PART. THEN IF THEY WOULD HAVE DONE IT RIGHT THE SECOND TIME, IT WOULD HAVE BEEN HERE IN 1 TO 2 DAYS. I COULD UNDERSTAND IF IT WERE A PART FOR A TOY OR SOMETHING, BUT I AM TALKING ABOUT A CHILD RESTRAINT!! RESTRAINTS ARE SUPPOSED TO BE LIFESAVING, NOT LIFE THREATENING! MY SON HAS DRANK WATER IN HIS CAR SEAT. WATER DOES NOT MAKE FOR STICKY BUCKLES. I HAVE CHECKED AND CHECKED THE BUCKLE AND PRONGS, THERE IS NO FOOD OR STICKY RESIDUE INSIDE. IT IS TO THE POINT THAT I CAN NOT PUT MY SON IN HIS SEAT BECAUSE I DO NOT KNOW HOW LONG IT WILL TAKE TO GET HIM OUT OF IT.   *TR","products":[{"type":"Vehicle","productYear":"9999","productMake":"UNKNOWN","productModel":"UNKNOWN","manufacturer":"UNKNOWN MANUFACTURER"},{"type":"Child Seat","productYear":"9999","productMake":"GRACO","productModel":"NAUTILUS","manufacturer":"Graco Children's Products, Inc."}]}]}