{"count":1,"message":"Results returned successfully","results":[{"odiNumber":10556512,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/02/2013","dateComplaintFiled":"12/18/2013","vin":"1FADP3K23DL","components":"POWER TRAIN","summary":"I'VE DRIVEN OVER 5,000 MILES ON THIS NEW FOCUS. THE FIRST 5K WERE OK BUT LATELY THE TRANSMISSION HAS BECOME EXTREMELY ERRATIC IN ITS BEHAVIOR. IT SHUDDERS VIOLENTLY AND FREQUENTLY AFTER SHIFTING IN TO 2ND GEAR AND THEN HESITATES TO ACCELERATE. THE TRANSMISSION ALSO HAS STARTED MAKING A CLANKING SOUND LIKE TWO PIE TINS BEING HIT UPON EACH OTHER.  I TOOK IT TO THE DEALER.. THEY CONFIRMED IT, REPROGRAMMED THE TRANSMISSION ELECTRONICS AND SENT ME ON MY WAY. THAT DID NOTHING TO HELP IT. I TOOK IT BACK A COUPLE OF DAYS LATER AFTER ALMOST GETTING REAR-ENDED WHEN I PULLED INTO MOVING TRAFFIC AND IT SHUDDERED AND HESITATED UNEXPECTEDLY. THE DEALER KEPT IT FOR 2 DAYS AND THEN GAVE IT BACK SAYING THEY COULD NOT REPRODUCE THE PROBLEM. THEY ONLY DROVE IT 1 MILE WHICH IS NOT EXACTLY AN EXHAUSTIVE OR GOOD FAITH EFFORT TO REPRODUCE THE PROBLEM! SO, I'M NOW HEADED FOR TRIP 3 TO ANOTHER FORD SERVICE CENTER TO SEE IF THEY CAN DO SOMETHING ABOUT IT. THE REGIONAL CUSTOMER SERVICE REP ACTUALLY TOLD ME THAT THESE TRANSMISSIONS SHOULD BE EXPECTED TO SHUDDER, GRIND AND HESITATE AS PART OF THEIR NORMAL OPERATION. THAT'S INSANE.. WHO WOULD BUY OR WANT A CAR THAT DID THAT!!!  HAD IT OPERATED THAT WAY WHEN I TEST DROVE IT.. IT WOULD HAVE STAYED ON THE LOT TO BE SURE.   *TR","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}